Project Manager, DentaQuest

Job Description:

Location: We support US flexible working arrangements in the contiguous 48 states.

At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.

The opportunity:

The Senior Project Manager leads medium to large sized projects of moderate complexity including new business implementations (NBIs) in support of business growth with minimal guidance. The Senior Project Manager may be asked to participate in unique or high-profile business initiatives. The Senior PM liaises between the external client and DentaQuest stakeholders from multiple business and IT functions. This person leads the project team, ensures seamless and timely execution of all deliverables, and keeps the strategic goals front and center throughout the process.

The Senior PM must possess and demonstrate outstanding communication and facilitation skills and effectively manage competing priorities. Additionally, they must also demonstrate an ability to motivate team members, drive change, and facilitate problem-solving discussions to lead the implementation and operational readiness teams effectively.  This is an individual contributor role with no direct-report employees.

How you will contribute:

• Lead business implementations and unique business initiatives across the Enterprise.

• Develop and maintain strong relationships with experts and leaders across multiple functional areas of the company to gain the cross-functional/workstream support needed to drive successful projects

• Act as a key contact with clients and stakeholders to ensure their needs are met; ensure timeline and deliverables stay on target.

• Lead and attend meetings (in person and/or via teleconference) with internal and external customers in a professional and polished manner. 

• Utilize data and professional experience to recommend and influence business and technology decisions positively.

• Challenge the status quo and encourage innovative thinking for implementing unique new business opportunities.

• Drive the teams to execute the plan, escalate to stakeholders and leadership when needed; secure necessary approvals; ensure decisions are made in a timely fashion

• Work with other program & project managers to identify and understand interdependencies, risks, and issues; build mitigation plans.

• Develop and manage strategy sessions, such as brainstorming sessions, with client/business/IT and other team members to identify actionable business solutions. 

• Understand and communicate roles, responsibilities, and expectations with subject matter experts; continually manage expectations and escalate when they are not met. 

• Provide clear and concise documentation representing key business decisions and obtain stakeholder sign-off. 

• Gather information and facilitate Lessons Learned reviews

• Other duties as needed or required. 

What you will bring with you:

• Required:

  ·  Bachelor’s Degree or equivalent. 

  ·  3+ years’ experience in a leadership, project management, or client liaison role or demonstrated performance leading large-scale, complex, high-visibility projects or implementations. 

  ·  Entrepreneurial and independent, but also a collaborator and valued team player. 

  ·  Experience managing expectations and managing cross-functional teams and resources that do not have direct reporting relationships. 

  ·  Knowledge of managing business projects and concepts through project management principles. 

  ·  Ability to manage and prioritize multiple projects and tasks with competing timelines; and works well under pressure. 

  ·  Outstanding listening, interpersonal, written, and oral communication skills with all levels of the organization. 

  ·  Process oriented; focused on standardization, streamlining, and implementation of best practices.

  ·  Ability to embrace change and positively influence change in a dynamic working environment. 

  ·  Demonstrated use of sound and proven project management practices and tools, including MS Office, MS Project, SmartSheet, SharePoint, and other business management tools. 

  ·  Attend additional training as requested/deemed necessary.

• Preferred:

  · PMP Certified

  · Previous experience in Healthcare or Health Insurance preferred; experience in end-to-end product launches or business implementations a plus. 

Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.

Do you see yourself in this role even if you haven’t checked all the boxes above? We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you.

Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

Life is brighter when you work at Sun Life

• Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more

• Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account

• A flexible work environment with a friendly, caring, collaborative and inclusive culture

• Great Place to Work® Certified in Canada and the U.S.

• Named as a “Top 10” employer by the Boston Globe's “Top Places to Work” two years running

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a California resident, the salary range for this position is:

• Southern region: $89,000 - $133,500] annually   

• Central region: $93,900 - $140,900 annually   

• Northern region: $93,900 - $140,900 annually   

If you are a Colorado resident, the salary range for this position is $85,000 - $127,500 annually.

If you are a New York resident, the salary range for this position is $93,900 - $140,900 annually.

If you are Washington resident, the salary range for this position is $93,900 - $140,900 annually.

We consider various factors in determining actual pay including your skills, qualifications, and experience.  In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.

Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.