Senior Data Scientist

Description

 

Sprout Social is looking for a Senior Data Scientist to join its AI team.

 

Why join Sprout’s AI team? 

 

Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and engagement functionality, customer care solutions, influencer marketing, connected workflows, and business intelligence. We're actively working to intuitively weave AI throughout our products, enabling organizations to work smarter, unleash their creativity, and maximize the business impact of social media–that’s where you come in!

 

What you’ll do

• Lead the end-to-end development and deployment of AI models, driving projects from concept to customer delivery in production. 
• Work closely with product managers, engineers, and designers on our AI product teams to define opportunities for applying data science to our products. 
• Empower team growth by upholding our standards and fostering a culture of excellence and collaboration
• Stays current with the latest AI and ML research, identifying opportunities to integrate innovative solutions into Sprout's AI capabilities.

What you’ll bring

We’re looking for an experienced and passionate data scientist who is eager to develop exceptional software and high impact features in collaboration with our Product team.  If you excel at crafting sophisticated AI models, have a love for learning and mentoring, all while being motivated by the desire to deliver substantial value to our customers,, we’d love to talk with you!

The minimum qualifications for this role include:

• 3+ years working as a data scientist working in cross-functional teams to deploy production-level data products
• 3+ years of experience leveraging Python for model development  and experience with several ML frameworks such as, scikitlearn, tensorflow, pytorch, etc..
• Deep proficiency of the end-to-end ML lifecycle and applying that to a broad range of ML problem spaces

Preferred qualifications for this role include:

• Experience working with natural language processing, generative AI and LLMs. 
• Experience with model services, deployment technologies, and ML-Ops practices
• Familiar with cloud services and databases such as GCP, AWS, and Azure

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Complete Sprout’s New Hire training program alongside other new Sprout team members.
• Learn about our existing model and deployment patterns.
• Become familiar with our existing services and available data.
• Begin meeting with product and data science stakeholders to understand existing problem spaces and needs.

Within 3 months, you’ll start hitting your stride by:

• Work with your manager to define the first data product you’ll work on and begin the process of developing it
• Either extend existing services or develop new tools to help our customers optimize their social content
• Continue learning about Sprout’s products and customers to inform a potential new AI product or improvement of existing feature through AI 

Within 6 months, you’ll be making a clear impact through:

• Deploy your first data product in concert with product management, design, engineering, and ML Engineering
• Contribute to our  longer-term roadmap of data products
• Provide input into our AI practice to elevate our standards and best practice

Within 12 months, you’ll make this role your own by:

• Actively monitoring and iterating on the data product you’ve built 
• Continuing to develop new data products
• Identify new opportunities for data science-backed capabilities
• Mentor other team members
• Collaborate with our AI team to identify technical debt,  performance bottlenecks and opportunities to improve the quality of our models and come up with a plan to improve the code
• Expand your skills by learning from other engineers and data scientists around Sprout.
• Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. 

Our Benefits Program

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Candidates for this remote work opportunity must be based in either British Columbia or Ontario. If you are based in another location within Canada, we aren’t able to hire in your location at this time; however, if you’d like to stay in touch with us in case that changes in the future, please apply and we’ll save your application for possible future consideration.

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. Your personal data will be shared with Greenhouse Software, Inc., and Crosschq, Inc., cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, by clicking “Submit Application” on this site, you consent to the transfer of your personal data to the United States. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

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