IT Systems Engineer (Apple Platforms)

IT SYSTEMS ENGINEER (APPLE PLATFORMS) 

SpaceX is searching for an experienced IT Systems Engineer, focused on the management of Apple endpoint systems. Responsibilities include the implementation, maintenance, and troubleshooting of management infrastructure and associated endpoint systems. The ideal candidate will be flexible and flourish in a fast-paced and challenging environment. They should be a self-starter, self-motivated, and possess creativity and ingenuity to excel in this position.

RESPONSIBILITIES: 

• Management and administration of enterprise software, including deployment and package management with Jamf Pro and Intune
• Perform highly organized and timely testing, verification, and deployment of enterprise applications/operating systems, major upgrades, security updates, and patches 
• Develop configuration profiles, test and document findings, update and effectively communicate procedures 
• Plan for and maintain Apple client hardware standards to ensure equipment is on latest and most secure operating systems 
• Drive client security and best practices in an enterprise environment 
• Define scope, coordinate resources, plan work, and be accountable for project outcomes 
• Provide escalation support, documentation, and training for IT Services technicians for issues related to macOS/iOS/iPadOS
  

BASIC QUALIFICATIONS: 

• Bachelor’s degree in a STEM discipline, and 3+ years with IT systems or 5+ years of experience with IT systems without a degree
• Experience managing device enrollment program (DEP), volume purchasing program (VPP), and integrations with Jamf Pro and Microsoft Intune
• Experience with security and compliance standards (i.e. ISO/NIST/ITAR/EAR)
  

PREFERRED SKILLS AND EXPERIENCE: 

• High proficiency with managing macOS/iOS/iPadOS with Jamf Pro and Intune 
• Deep experience understanding and writing complex scripts (Bash, Python, AppleScript, PowerShell, etc.) and using APIs to establish automation-driven processes 
• Familiarity with Atlassian applications (i.e. Jira, Confluence) 
• Solid understanding of Apple Platform Security and the macOS Security Compliance Project 
• Familiarity with configuring and using smart cards on macOS 
• Managing Office 365 Apps on Mac 
• Strong problem-solving skills and ability to work independently and collaboratively 

COMPENSATION AND BENEFITS:

Pay Range:
IT Systems Engineer: $120,000.00-$160,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.