Department:
Technical OperationsOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Director of Technical Operations (Tech Ops) Production delivers on our Purpose by maintaining the supervision of the B/C Check Maintenance, Line Maintenance, RON, and Shop Departments for the region assigned. This role will work across multiple departments and cross-functional Teams to align Maintenance Department activities within Tech Ops as well as across the flight network. The Director Tech Ops Production is detail-oriented and a strong leader, who is ready to drive the future of Southwest’s Technical Operations.
Additional Details:
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Model the Southwest Way
Guide and lead Team Members using SWA talent management practices to coach, develop, and Engage Employees
Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
Invest in Leadership and self-growth through participating in continuous learning and development
Responsibilities
Responsible for accomplishment and appropriate documentation of SWA documents necessary for compliance with FARs and FAA directives for aircraft operated by SWA as they apply to the Maintenance Department
Supervise Managers of Maintenance
Ensure maintenance program requirements are met through proper staffing levels, equipment, and facilities
Establish and implement maintenance policies and procedures to ensure fairness and equality
Direct formal, on-the-job, and safety training programs
Coordinate, with Maintenance Operations Department, scheduled maintenance to provide maximum flying utilization
Prepare and maintain annual capital, operations, and personnel budgets for the assigned Maintenance region
Responsible for establishing adequate Safety, maintenance policies, and procedures for DAL Heavy Maintenance
Supervise and set the direction for Heavy Maintenance Managers and Manager Production Control
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills, and Abilities
Knowledge of machines and tools, including their designs, uses, repair, and maintenance
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
Skilled in understanding and applying the information to contribute to the organization's strategic plan
Ability to communicate information and ideas in speaking so others will understand
Ability to read and understand information and ideas presented in writing
Education
Required: High School Diploma or GED
Experience
Required: Demonstrated experience in directly or indirectly leading team(s)
Required: Advanced level Business Acumen and seasoned and specialized knowledge in Aircraft Maintenance Management
Preferred: Experience in ETOPS
Preferred: Understanding of labor and the bid process
Preferred: Change management experience
Licensing/Certification
Required: Current Airframe and Powerplant License
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
•
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Meet requirements of FAR 119.65 and FAR 119.67
Pay & Benefits
Competitive market salary from $175,150.00 per year to $194,600.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck **
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to the plan’s vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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