We’re SmartThings, one of the leading IoT ecosystems in the world, creating the most effortless way for anyone to create a smart home. As a wholly owned subsidiary of Samsung, our corporate offices are based in Minneapolis and the Bay Area.
More than 270 million people worldwide use SmartThings to control and manage their connected life. SmartThings delivers simple, powerful experiences across Samsung’s leading portfolio of phones, TVs, and appliances, and we offer the most versatile smart home experience as an open platform with a rich partner ecosystem. As a founding member of Matter, we are a leader in the industry to help make smart homes more secure, reliable and seamless to use.
Like the smartphone revolution, smart home technology is transforming the way we interact with the world around us. With SmartThings products, we’re reducing global emissions, improving service industries, and creating a safer, smarter planet. Come be a part of the transformation with us! Do the SmartThings!
SmartThings Culture & Ways of Working
SmartThings’ dynamic culture continuously moves forward with agility and determination, providing an opportunity for impactful contributions across all roles. Our commitment to diversity, equity, inclusion and belonging is deeply ingrained in our core values, fostering a culture that values, celebrates, and honors the unique perspectives and experiences of every individual. Embracing inclusive practices, we strive to cultivate a work environment where everyone thrives.
At SmartThings, we’re creating immersive, interconnected experiences for both our customers and our team members. Our workplace mirrors this ethos, offering a versatile hybrid environment that nurtures personal connections and fosters collaborative efforts. It’s a place where we can harness the power of teamwork and also delve into focused solo work from the comfort of home a couple of days a week. Joining our team means being based in the vibrant Minneapolis/St. Paul area and working with us at our Minneapolis office three days a week, adding your unique touch to our collective journey.
About The Role Samsung SmartThings is seeking a Senior Platform Product Manager to define and drive the next evolution of our SmartThings platform. You will play a key role in defining the strategic direction of our platform and driving its evolution to meet the ever-changing needs of our diverse, global customers and partners. This role requires strong relationships and collaboration across our global, cross-functional teams including Samsung HQ stakeholders in South Korea.
As Senior Product Manager, you’ll work closely with cross-functional teams as you manage the product development lifecycle for various user products. This is an important and strategic role within the company that requires not only product thinking but technical business acumen to deliver the maximum strategic impact, as the roadmap you define and help execute will be fundamental to providing a world-class user experience.
As an ideal candidate, you have a product management track record and technical acumen to closely work with our engineering teams. You have the ability to bridge business and technical considerations that result in innovative and compelling solutions for customers and partners alike. You are data driven and get into the details, performing market analyses, and examining usage patterns to evolve existing services and propose new features.
Key Responsibilities
Product Vision, Strategy and Roadmap
Drive the development of a comprehensive platform strategy and roadmap, aligned with the company's overall vision and business objectives
Establish shared vision across the company by building consensus on platform priorities leading to product execution
Define and prioritize platform product initiatives in partnership with global engineering, product and business teams, and executive stakeholders
Identify market trends, customer needs, and competitive insights and leverage customer and developer feedback to shape the platform strategy and roadmap
Product Lifecycle Management
Oversee the product lifecycle, from discovery to launch and ongoing optimization, delivering the right products at the right time
Drive the development of business cases, requirements, market analysis, and user research to validate product opportunities and identify customer pain points
Collaborate with engineers to overcome roadblocks and evaluate trade-offs when appropriate
Make data-driven decisions, incorporating analytics and user feedback to continuously improve platform features and user experiences
Establish key performance indicators (KPIs) and regularly monitor the success of the platform's features and products to incorporate findings into the product development process and partnership conversations.
Stakeholder Engagement
Understand and incorporate requirements and feedback from internal and external stakeholders, including executives, business partners, developers and customers
Effectively communicate product strategy, roadmap, and updates to partner teams, executive leadership and global stakeholdersCommunicate product plans, benefits, and results to all audiences in formal presentations at the team and organization level
Develop go-to-market strategies and collaborate with business development and marketing teams to support product launches with impactful messaging and positioning
SmartThings Benefits
We offer an attractive compensation package with comprehensive health benefits, including medical, dental, vision, and mental health; an HSA with employer contribution; life & disability insurance; FSAs for health and dependent care expenses; a competitive 401k with a 5% employer match, and more.
All of our employees enjoy unlimited PTO, 12 paid holidays, and a generous parental leave policy (8 weeks fully paid parental leave and 8 more fully paid weeks for childbirth recovery leave).
Eligible employees benefit from our education reimbursement program, and all employees enjoy access to learning resources through O’Reilly.
Our commitment to diversity, equity, inclusion and belonging is embedded into our culture and our work, and everyone has frequent opportunities to join forums and groups and participate in ongoing projects.
Compensation for this role for a candidate based in Minneapolis is expected to be between $119,744 and $179,616
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