Description
At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.
Position Overview:
- Effectively manage and drive a team of Product Content Data Production and operators to successful outcomes, with a willingness to roll up your sleeves and dive in.
- Collaborate with cross-functional teams (Merchandising, Operations, eCommerce, UX, Product, and Engineering) to ensure a smooth flow of information from internal and external sources into our core systems.
- Partner with ecommerce to optimize our customers’ experience leveraging design data and product attributes.
- Lead transformation and execution of Product Data & Catalog initiatives.
- Partner with merchandising, ecommerce, product & engineering to establish a roadmap of improvements for the optimization of design and product data into our systems.
- Partner with Product & Engineering to bring improved tooling for Product Information Management platform.
- Define, implement, and maintain team OKRs, KPIs, data policies, standards, and processes to ensure data accuracy, completeness, and consistency.
- Plan and facilitate the exposure of new data elements as guided by the taxonomy data model; intake and assess requests for new data attributes.
- Continuously improve the quality of the end-to-end process, including data governance, quality audits and process reviews.
- Support the product/design launch process by attending weekly project management meetings, acting as the Product Information Management SME and provide status updates on stage level of data set up and projects.
- Other duties as assigned
- Bachelor’s degree in computer information systems, computer science, data science, or a related field
- 8-10 years of experience in data management or data governance; preferably in the retail/ecommerce landscape
- Skilled in data platforms and processes including STIBO/STEP, BI, Adobe tools suite, reporting with PowerBI, Metadata Management, Data Governance, Master Data Management, and Data Catalog
- Proven experience in data architecture, data quality management, and data process improvement
- Experience facilitating the documentation of PIM processes and workflows through Standard Operating Procedure (SOP)
- Ability to both operate at a strategic level and dive deep into the complexity communicating your strategy to partners, product managers, engineers, and designers
- Experience leading a team to consistently successful outcomes; skilled in prioritization, delegation, resource management and efficiency.
- Experience in managing onshore and offshore teams
- Experience tying business strategy to data requirements, and developing organized execution plans
- In-depth specialty area knowledge with a solid grasp of industry standards and practices
- Excellent communication, presentation, and problem-solving skills
This position will accept applications on an ongoing basis until filled.
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