Manager, Software Engineering

Ready to be a Titan?

We’re looking for an Engineering Manager who will help us lead our telecom platform team within the engineering organization at ServiceTitan. We need thoughtful, proactive leaders who support their teams, encourage growth, and drive accountability through results. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity.

What you'll do:

• Take end to end ownership of team(s) projects

• Mentor and guide engineers within your team(s) and occasionally cross team

• Help your team to improve their performance, the quality of their work; make major design decisions

• Collaborate with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks and blog posts) and screening (HackerRank tests)

• Communicate effectively with developers, product managers, customers, partners, and other leaders

• Most of your work will be leadership and management focused but you will be expected to guide the technology decisions of your team and contribute as needed

What you’ll need:

• 2+ years of experience working on a real-time, interactive application platform, either as an engineer or a leader

• 1+ years of experience managing small to medium software development teams

• 5+ years of experience on senior engineering roles on a platform team (designing APIs, abstractions, and tools used by other engineers)

• 8+ years of industry experience

• Expert-level knowledge of:

  • Microsoft .NET technology stack (C# / .NET, ASP.NET Core)

  • SQL databases (Microsoft SQL Server or any other)

  • NoSQL databases (Mongo or any other)

  • Git, unit testing, debugging, profiling, performance monitoring

  • Distributed event systems (Kafka or similar)

• Strong communication and technical writing skills

• B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, pet insurance, wellness benefit, office massage, etc.

• Support for Titans at all stages of life: Parental leave and support, on demand maternity support through Maven Maternity, financial planning tools, Employee Assistance Program services, and more

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.