Senior Product Manager - Vehicle Platform

About the role:

Telematics is Samsara’s second largest (and original) business.  Our product is used by customers of all sizes and in a variety of industries throughout the US, Canada, Mexico, and Europe.  We help customers manage their fleet operations, with real-time tracking and data gathered from vehicles (and sensors) in the field and ingested into our cloud-based platform.  Through features spanning diagnostics, routing, maintenance, fuel management, electrification and sustainability, analytics/reporting, mobile device management, compliance with ELD regulations, and extensive 3rd party integrations with our APIs, we are the comprehensive solution and platform for the world of physical operations.

In this role, you will be responsible for roadmap, execution, and innovation within our Device Apps group – leveraging data from vehicle systems and connected devices across Samsara’s 1.4M+ vehicle gateways in the field.  Your team’s capabilities are the foundation for driving a wide range of products built on top of this data (e.g. Maintenance, Sustainable Fleet/EV Management features, etc).  

We are looking for a technical Sr. Product Manager II with a deep interest (and ideally prior experience) in 1) conceptualizing, designing and building applications ranging from using our devices to the customer experience in our web platform, 2) managing high-complex cross-functional projects and stakeholders expectations spanning areas such as sustainability, safety, security and fleet efficiency . You’re someone who likes a challenge, leverages a data-driven and analytical approach in your work, can comfortably work through uncertainty, and stays focused on making forward progress toward your goals.  You’re also curious about how vehicle market trends and downstream product use cases can inform your roadmap. You are a problem solver and go-getter, not deterred by roadblocks, and focused on delivering results. Together, we are helping customers enhance their fleet operations, and your passion & advocacy for customer needs is something you infuse into all of your work.

This is a remote position open to candidates based in the United States except Alaska, Austin metro, California, Chicago metro, Connecticut, Dallas metro, Denver metro, Houston metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Washington, and Washington DC metro.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

In this role, you will: 

• Own and evolve the capabilities and roadmap for a variety of product features and offerings related that rely on our telematics devices.
• Deeply understand, advocate for and support the different ways that vehicle diagnostics can be used across the Samsara portfolio always focusing on preserving the customer experience.
• Collaborate with upstream/downstream product teams who depend on your team’s capabilities.  Manage a robust “intake” process based on customer impact and factor those into your priorities.
• Be accountable for continuously improving the consistency and quality of the apps that depend on the telematics devices.
• Derive insights that can be surfaced both internally and to customers about apps adoption, customer satisfaction, etc  
• Collaborate with Engineering to drive the team’s quarterly release plans and long-term roadmap. 
• Communicate across product line leadership to share your roadmap, evangelize your priorities, and seek out areas of joint innovation.
• Partner with customer-facing teams to close strategic accounts, resolve escalations, and maintain relationships with top customers.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• Strong understanding of how to build for enterprise-scale.
• Strong technical understanding, with an ability to grasp technical concepts & establish credibility with engineers. 
• A proven track-record of delivering outstanding results for customers & the business, managing significant complexity and bold timelines. You also have a bias-to-action and aren’t afraid to get your hands dirty.
• Demonstrated experience defining and executing product roadmap for technical areas, and using analytics/data to measure progress toward goals and make investment choices.
• Excellent communication skills. Must be comfortable presenting to customers and internal audiences, including senior executives.
• A proven experience with data platforms.
• 5+ years of job experience, in relevant product, technical, and/or business roles.
• BS / MS degree in Computer Science or equivalent professional experience (i.e. software engineering experience). 

An ideal candidate also has:

• Experience working in the telematics and/or automotive space.
• Technical familiarity with embedded languages
• Experience managing firmware-based features.
• Extensive experience in designing and implementing solutions that rely noth on Firmware and Full Stack