Senior Firmware Quality Engineer

About the role:

Samsara's Quality Engineering (QE) team uses test engineering and data analysis skills to drive product quality so that our customers can realize the full benefits of our platform. In addition to testing the product, the QE team seeks to cultivate a quality culture that produces best in class product reliability, usability, and performance across all of our product development teams.

We're looking for an Self-driven, experienced firmware quality engineer for our Connected Sites product, which includes a network video recorder gateway for streaming and recording video and performing AI analysis.

You should apply if:

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
• You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

Click here to learn about what we value at Samsara.

In this role, you will: 

• Act as Quality Engineer in a tight knit Firmware Quality pod.
• Lead/mentor geographically distributed QE team for connected sites. Partner with your QE Manager, Firmware Development and Product teams to define quality goals, expand test coverage, and ensure high quality releases
• Create and maintain comprehensive and effective test suites
• Run systems-level manual and automated in-house acceptance tests to detect defects and regressions in our cloud application and devices.
• Rapidly diagnose issues and perform root cause analysis with firmware, backend, and fullstack developers
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• Bachelor's degree or higher in a technical field. Electrical or Computer Engineering preferred
• 5+ years of experience in a quality engineering function
• Experience working on Linux based multimedia systems on complex SOCs
• Experience working with Routing/switching fundamentals and Networking protocols such as TCP/IP, UDP, RTP/RTSP.
• Working experience with automated test environments and manual test beds
• Proven abilities for effective low-level troubleshooting and root cause analysis
• Strong communication skills, comfortable working with distributed teams from diverse backgrounds

An ideal candidate also has:

• Proficiency with scripting and querying languages: Python, SQL
• 2+ years’ Experience with video streaming technologies such as WebRTC, HLS
• Experience working in hyper growth organizations

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