Principal Solution Engineer

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Principal, Account SE - Retail & Consumer Goods | UKI

Salesforce UKI Retail and Consumer Goods SE team, is hiring an experienced Solutions Engineer to help sell the breadth of our Salesforce technologies across our Retail & Consumer Goods customers and prospects in the UK. Our Solutions Engineers are deep product and industry experts who are teamed with our account executives to develop sales strategies and solutions that address customer needs in new and existing accounts. This is an outstanding opportunity for an expert Solutions Engineer to work with our outstanding Retail and Consumer Goods customers in crafting ground-breaking customer engagement roadmaps demonstrating the Salesforce applications and platform.

This role will interact primarily with FTSE100/250 Retail & Consumer Goods clients and will require effective communication skills, the ability to deliver dynamic software demonstrations and confident knowledge of the related industry processes and best practices. This role requires you to be experienced and comfortable working with deals of all sizes and interacting with levels ranging from individual contributors to CEOs of large corporations. Primary responsibilities include:

Providing pre-sales in a teaming environment
Articulating the Salesforce value proposition and vision to our prospects and customers in our Retail and CG vertical.
Understand customer needs through the detailed discovery of their industry business processes to identify value and challenges that can be addressed with the Salesforce Industries platform
Configuring and presenting software demonstrations that are both functionally compelling and most importantly, relevant to the specific business processes of interest to the customer/prospect
Developing technical peer relationships in key accounts
Prior experience working with Salesforce, or other retail-specific applications is preferred, along with deep retail and consumer goods industry expertise

Additional Responsibilities & Expectations
Develop high-quality presentations, proposals, and software demonstrations for a specific customer/prospect.
Work with the sales team to build, manage and maintain customer relationships.
Work closely with the Sales Director and Senior Director of Solution Engineering to prioritise opportunities
Be responsible for the 'technical win' by providing functionally compelling and relevant demonstrations.
Provide customer feedback to the product management and engineering teams to capture new customer requirements and enhancements.
Lead and collaborate with interdisciplinary project teams.
Provide recommendations for overcoming technical sales objections.
Bias to making those around you successful; you are comfortable working as a team player and a mentor in a fast-growing organisation
Contribute to building a positive, can-do, high-performance culture.
Demonstrate a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
 

Experience
5+ years of selling into the Retail and Consumer good industry, with experiences in B2B and B2C
Experience of selling Salesforce technologies into the Retail & Consumer Good Industry is advantageous
5+ years of industry software sales consulting into the Retail & Consumer Good Industry
Proven success as a solutions consultant at other software companies
Retail Industry domain experience is required.
Experience working in a fast-moving, agile company and sales team

Skills
Strong understanding of modern systems architecture, including on-premise and Cloud-based systems
Expert knowledge of the complete sales lifecycle with extensive experience responding to sales RFIs / RFPs and configuring software demos at very high levels of quality
Capability to translate business requirements into compelling software demonstrations
Technical proficiency with salesforce configuration and components and experience in demonstrating Customer engagement solutions, understanding and drive use cases, and customer journeys
Familiarity with modern web and mobile front-end systems, including the tools, processes, and technologies behind a company’s digital strategy (for example, Angular, CSS, and JavaScript)
Excellent presentation, demonstration, communication, and teamwork skills
A high degree of confidence in presenting software demos and leading technical pre-sales discussions

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.