Intern 2024 - Solution Engineer

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Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Who we Are
We are an ambitious team of doers, designers, entrepreneurs, engineers, strategists, and storytellers passionate about developing ideas and delivering working solutions. Here you’ll find a transformative pre-sales innovation team within the world’s most innovative company—according to Forbes, not just us—and we’re looking for the best talent around the globe.

Who you Are
If you are curious, proactive, committed, creative and passionate about getting hands-on with technology, interested in AI and eager to start your career in an innovative environment, you are perfect for us!

You are a creative, tech-enthusiast and like technically challenging scenarios, which will be solved using the full power of the Salesforce platform.

Through the internship you will demonstrate your team work, collaboration and proactivity skills while working with your peers on Q Branch and Solution Engineers while at the same time you get expertise on Salesforce solutions, including Sales, Service, Marketing and Experience Clouds. Consider this your introduction to the sales organization, spend some time learning, and be on your way to an exciting career at Salesforce

What You’ll Do

The Q Academy Program for Solution Engineers program is divided in two different phases, in each one you’ll be provided with the knowledge and information you will need to become in a successful Solution Engineer.

During the first half of the program, you’ll be working in the Q Branch team. Here you’ll be able to learn and put hands on the Demo Engineer role and develop technical skills; your work will have a significant impact on our Solution Engineering success by designing and implementing creative demo solutions for our customers across Latin America.

The second half of the program is about sharpening your selling and consulting skills, working hand by the hand with the best Solution Engineers (pre-sales consultants) of the region to finally be fully prepared with all that you will need to be an SE - as we call them - .

You will be working side by side with your Q Branch Demo Engineers fellows and with a variety of Solution Engineers (pre-sales consultants) across Latin America to:

• Create innovative, creative and intelligent solutions by developing in the Salesforce platform.
• Design and build solutions using Salesforce solutions, both in declarative and programmatic manners.
• Develop demonstration preparation skills and presentation skills.
• Develop and execute strategic projects that will help the Solution Engineering team in the long term.
• Provide support to the Solution Engineering team building demonstrations, prototypes, RFPs and other related activities.
• During the 2nd phase of the program you’ll be able to participate in customer meetings and doing presentations as well as be part of Account planning processes.

As an intern you will be assigned with a Trailguide, a peer that will help with your onboarding, so fear not!



What we offer:

• 12 month internship.
• In-depth training in our solutions
• Great benefits
• Challenging, dynamic and fun working environment

Need to have

English fluency: strong language skills (spoken and written due preparation material and certification exams are in English).
Proactivity and sense of curiosity.
Ability to work independently and with a team essential.
Self-motivated, desire to learn and self-study.
Great communication skills


Nice to have

Knowledge of Java, Javascript, JQuery, HTML5, CSS and other web technologies is an advantage;
Previous Salesforce knowledge or Salesforce Certifications
Experience in UX or UI design.

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