Senior DevOps Engineer - Azure

*This is a Mexico based remote role* 

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.    

 SailPoint is establishing their first ever Mexico based software engineering team. We are well under way to hiring a team of top-notch engineers.   

About the team: 

We minimize risk and maximize business growth by managing access to data and resources across our client’s enterprise. We do it effectively and securely for every person who interacts with our client’s organization—any user, on any device, anywhere in the world.

We were first to recognize that companies could benefit from an approach to identity that addresses both IT and business priorities. We developed a unique, risk-based model and leveraged that approach for everything from compliance to user provisioning. Then we followed that with the industry's first solution for truly extending enterprise identity management to applications in the cloud.

The ideal candidate on the Azure DevOps team will be a self-starter who enjoys a fast-paced job, thrives on problem-solving, and is committed to delivering seamless product availability to large enterprises around the world.
 
Responsibilities include: 

• Build and maintain a resilient, secure, and efficient SaaS (software as a service) application platform to meet established SLAs  

• Automate deployment, monitoring, management, and incident response

• Monitor site stability and performance and troubleshoot site issues

• Scale infrastructure to meet rapidly increasing demand

• Manage cross-functional requirements working with Engineering, Product, Services, and other departments.

• Collaborate with developers to bring new features and services into production

• Develop and improve operational practices and procedures

• Proactively meet standards for information security and compliance, such as ISO27001, SOC1, SOC2, etc.

• Must be willing to be part of an on-call rotation. We use a follow-the-sun model so no nighttime alerts. 

• Write and maintain architectural, stakeholder, and policy documentation 

• Create and maintain internal documentation on DevOps processes, and be able to perform live demos to a potentially wide audience of stakeholders
   

Preferred skills or things you will learn in the role:  

• 5+ years of experience in 24x7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider

• 5+ years of experience with cloud infrastructure environments; Azure strongly preferred

• 2+ years of experience as a .NET developer preferred

• Experience with infrastructure-as-code tools (Terraform)

• Extensive Kubernetes knowledge within a scaling environment handling 100s of thousands of hosts is a must  

• Release automation (Jenkins, Azure DevOps etc.) with CI/CD pipelines  

• Linux administration, and Linux debugging experience  

• Experience using programming languages to manage cloud environments at scale, Powershell proficiency strongly preferred

• Strong understanding of system and networking concepts and troubleshooting techniques  

• Strong interpersonal, collaboration and leadership qualities - ability to develop processes and influence engineers to adopt said processes   

• Ability to operate in an agile, entrepreneurial environment that is rapidly evolving
   

Tools & Technologies you’ll work with or learn:

• Azure, Kubernetes, Jenkins/Cloudbees, Powershell, .NET, VM automation

What success looks like in this role: 

Within 30 days you will..... 

• Onboard into your new role, get familiar with our product offering and technology, proactively meet peers and stakeholders, set up development environment. 

By 90 days 

• Collaborate with the team to deliver work for assigned projects on time and on quality

  • Give good estimations to work items and achieve good predictability for delivered work

By 6 months 

• Comfortably makes commitments outside of their organization, or to customers 

• Works on larger tasks and projects

By 1 year 

• Creates designs for low-to-medium complexity features with ease on a constant basis

Benefits and Perks for Mexico based employees: 

SailPoint is committed to providing our Crew Members with a benefits program that is both comprehensive and competitive. Our benefits program offers medical/pharmacy and dental coverage, as well as financial security for our Crew Members and their families. All premiums are paid by SailPoint. 

• Full time remote employment  

• Competitive salaries 

• Company sponsored healthcare coverage for you and your family 

• Annual performance bonus 

• Phone and internet reimbursement 

• Private equity at certain levels  

• 33% prima vacaciones 

• Christmas Bonus equivalent to 30 days of salary 

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.