Software Engineer / Systems Administrator

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and  we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in.

We’re currently looking for a Software Engineer / Systems Administrator to join our team, contributing to the design, implementation, and maintenance of Linux, Apache, MySQL, PHP, Java-based services. 

The Software Engineer will work on projects responsible for building new and supporting existing internal tools. In coordination with the Cloud Ops Leadership and Stakeholders, the Software Engineer is expected to develop projects by studying operations, designing, developing, and installing software solutions. In this role, you must have the ability to prioritize well, communicate clearly, have a consistent track record of delivery and excellent software engineering skills.  

Must be able to work across multiple facets of the project and juggle multiple responsibilities at the same time. Strong analytic capability and the ability to create innovative solutions. We are looking for a highly motivated individual who is looking to grow their career in a fast paced environment. Welcome experienced DevOPS or SysOps engineers to apply.

Job Duties:

• Deploy and maintain servers, services and troubleshoot issues

• Analyze user requirements to define business objectives

• Develop and test software

• Identify and resolve any technical issues arising

• Create and maintain detailed design and process documentation

• Accept OnCall duty 7x24 rotation etc

• Contribute to high level uptime of services

To succeed in this role you must have experience in:

• To comply with U.S. federal government security requirements, U.S. citizenship is required, and your employment will be conditioned upon obtaining the Public Trust Verification

• 3+ years of experience

• Linux - redhat or CentOS administration experience with industry standards and information security best practices

• Linux skills should be advanced, able to support and maintain multiple servers

• MySQL - Management and schema, replication,create, insert, alter, grant, query

Nice to Have Skills:

• Web Technologies like HTML, JavaScript, CSS, JQuery

• Redis+ELK+Kibana+jenkins

• Preferably 3+ years of relevant experience as software developers, particularly those with expertise in handling ground-up projects

• A strong command of PHP or JAVA is preferred

• Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts

• Skilled at creating database schemas that characterize and support business processes - MySQL

• In-depth knowledge of code versioning tools - Git

• Understanding of building tools like Maven, Gradle, etc

• Expertise in continuous integration

• Proficiency in Vue or React, skilled at developing frontend with either

• Experience with Ansible, Docker, Python and NodeJS can be useful

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Wellness programs including 1:1 coaching and meditation guidance 

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Pet insurance and Pet Telehealth

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral’s Cloud Ops team builds and maintains the world-spanning hybrid cloud environment that sits at the heart of RingCentral's highly reliable platform. Our monitoring, systems and platform engineers are the key folks who plan, design, maintain and troubleshoot the sophisticated & scalable engine that makes RingCentral. With 99.999 percent uptime of our platform, our high reliability meets the needs of our customers as we build a better infrastructure, together. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Colorado, Hawaii, Nevada, Maryland, Connecticut, and Rhode Island, the compensation range for this position is between $94,500 and $153,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

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