Quality Engineering - Senior Manager

Industry/Sector

Not Applicable

Specialism

Product Innovation

Management Level

Senior Manager

Job Description & Summary

A career in Software and Product Innovation will provide you with the opportunity to deliver innovative solutions that are valuable, usable, and aligned with accomplishing the company's mission. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually research new technologies to drive innovation and sustainable change. You will manage products through initial launch and follow-on releases, identifying dependencies and clearing blockers.

As part of our Quality Engineering team, you'll help with testing management, strategy development, execution, and data analysis to enhance our clients enterprise technology.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Take action to ensure everyone has a voice, inviting opinion from all.
• Establish the root causes of issues and tackle them, rather than just the symptoms.
• Initiate open and honest coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Develop specialised expertise in one or more areas.
• Advise stakeholders on relevant technical issues for their business area.
• Navigate the complexities of global teams and engagements.
• Build trust with teams and stakeholders through open and honest conversation.
• Uphold the firm's code of ethics and business conduct.

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Additional Educational Requirements:

Bachelor's degree or in lieu of a degree, demonstrating three years of specialized training and/or progressively responsible work experience in technology for each missing year of college.

Minimum Years of Experience:
7 year(s)

Preferred Qualifications:

Degree Preferred:
Master Degree

Preferred Fields of Study:
Graphic Design, Computer and Information Science, Computer Graphics

Certification(s) Preferred:

ISTQB, CSQA/CSQE or equivalent certifications

Preferred Knowledge/Skills:

Demonstrates intimate-level of abilities and/or a proven record of success as a team leader including the following areas:

• Advocating actively and upholding the standards, industry-leading practices and protocols outlined in the PwC Digital Quality Assurance (QA) Framework;
• Actively overseeing reviews of user stories (functional and technical), identifying and helping bridge gaps in requirements particularly around use-cases and workflows (considers happy path, alternate paths, user-error, system-error workflows);
• Collaborating with the Business Analyst/Product Manager to obtain a thorough understanding of the application and the business being supported by the application; working closely with the Solution Architect/Technical Lead to understand the technical approach, technical specifications, non-functional requirements that are integral to the software application;
• Guiding the QA Manager to author Agile test plans and requirements traceability by confirming testing depth (# of test cases) and breadth (types of test cases) are commensurate with the number of story points/complexity and effort intensiveness of the functionalities being developed and tested;
• Managing the accuracy in estimation of user stories, creation of standardized and/or specific QA tasks to help justify estimations;
• Demonstrating proficiency in formulation of QA Testing strategies based on the product type/ phase/ technology and overall Business goals, leveraging specialized knowledge in the use of tools such as JIRA, Azure DevOps;
• Overseeing test-set peer-reviews, test-plan reviews, execution of test runs, logs and actively seeks quick resolution of bugs based on their severity and priority;
• Participating in daily stand-up meetings, retrospectives, drives continuous improvement from conducting RCA (Root Cause Analysis) of production bugs;
• Offering User Acceptance Testing (UAT) support as needed;
• Maintaining primary ownership of the QA environment(s), test data creation and works closely with Test Automation Engineers and Performance/Load Testers, maintaining transparency and predictability for the release by sharing test summary reports at the end of each sprint;
• Conducting regular reviews of Quality Assurance Metrics such as DRE (Defect Removal Efficiency), Test Automation Coverage, Functional Test Coverage, and alerts the QA leader to any critical dependencies, risks or constraints and recommends remediation steps;
• Maintaining and scaling-up of Test Automation Frameworks using tools such as Robot Framework, Apache JMeter, Selenium, Java/ Python;
• Possessing experience with Performance Test Engineering, specializing in Appium for automation of test scripts for mobile platform devices; and,
• Operating as the Technical SME for a team of Test Automation Engineers and Performance Test Engineers around strategy, implementation, tracking and continuous improvement of the Test Automation capabilities within the team.

Travel Requirements

Up to 60%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-advisoryseniormanager