Full Stack Engineer, Billing

Help us to increase the number of successful products in the world!

• 🌍 Location: We are full-remote and globally distributed! Our current team is distributed between GMT-8 and GMT+2 so we currently only hire in these timezones.

• 🎤 Interview process: 4 stages across 2 weeks: 1) 30min call with Coua (Talent Partner), 2) 1hr technical interview with Raquel (Tech Lead) 3) 30min culture & motivation interview with Tim (Co-founder), and 4) PostHog SuperDay (paid day of work). Read more about our interview process.

• 🖥️ Team: Growth

• 💼 Manager: Raquel Smith

• 💰 Compensation: Please check our compensation calculator.

• 🦔 Read more about how we hire and how we think about Diversity & Inclusion.

About PostHog

PostHog helps engineers build better products. We are a single platform to analyze, test, observe, and deploy new features. We give engineers product & web analytics, session replay, feature flags, experiments, a CDP, SQL access, and a data warehouse… and there’s plenty more to come.

PostHog was created as an open-source project during Y Combinator's W20 cohort and had the most successful B2B software launch on HackerNews since 2012 - with a product that was just 4 weeks old. Since then, more than 70,000 companies have installed the platform. We've had huge success with our paid upgrades, raised $27m from some of the world's top investors, and have shown strong product-led growth - 97% driven by word of mouth. 

We're growing quickly but sustainably - we're default alive, averaging 10% monthly revenue growth, with >$10m ARR. We're staying focused on building an awesome product for end users, hiring a handful of exceptional team members, and seeing fantastic growth as a result.

What we value

• We are open source - building a huge community around a free-for-life product is key to PostHog's strategy.

• We aim to become the most transparent company, ever. In order to enable teams to make great decisions, we share as much information as we can. In our public handbook everyone can read about our roadmap, how we pay (or even let go of) people, what our strategy is, and who we have raised money from.

• Working autonomously and maximizing impact - we don’t tell anyone what to do. Everyone chooses what to work on next based on what is going to have the biggest impact on our customers.

• Solve big problems - we haven't built our defining feature yet. We are all about shipping fast, talking to users, and iterating.

Who we’re looking for

We're looking for someone to own and scale our billing system - the way we actually make money here at PostHog ;) You'll be part of the Growth team, which at its core is responsible for making sure that our customers can get started with any of the products, subscribe, and eventually pay us money.

What you’ll be doing

Though almost everything at PostHog is built in public, this isn't as true for billing work as it often involves sensitive IP. Nonetheless here are some example things you’ll be working on:

• Building a world-class billing system that will scale to $100m+ of revenue

• Iterating and experimenting with our subscription and payment flows and UI

• Scaling and maintaining our usage reporting system so that it can keep up with our hyper-fast customer growth

• Owning our revenue dashboards and queries

• Creating support for new billing schemes for products we are launching

• Improving the billing administration experience for Sales and CS

Requirements

• Experience building and scaling billing systems

• Experience as a full-stack engineer with a focus on the backend

• A keen ability to think through and around edge cases galore

• A working knowledge of SQL

• A love for making simplicity out of complexity (and you don't mind refactoring to clean things up)

• You have started a project from scratch. You might have led a project, been a founder previously, or built an impressive side project.

Nice to have

• Some experience managing and deploying with k8s

About the team

The growth team is responsible for the core things that make PostHog work as a business. As the only team that builds products to tie all the other products together, we’re primarily responsible for making our overall company strategy a success. It’s a very fun and unique position to be in. We own: 

• Multi-product onboarding and activation

• Cross-product tooling

• Our internal billing service

• Feature entitlements

• Signup & authentication

• Revenue tracking & forecasting

The growth team has a very wide breadth of responsibility and incredibly high autonomy in what we work on and how we get it done. 

If this sounds like what you’d love to be doing, we can’t wait to hear from you. If you’re not sure that you exactly fit the above criteria, get in touch anyway. Alignment with our values is just as important as experience! 🙏

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Benefits

What we offer in return:

• 💰 Generous, transparent compensation and employee-friendly equity in PostHog

• 🌴 Unlimited time off with a 25-day minimum (in 2021 the team on average took 32 days off)

• 🏥 Private medical insurance, including dental and vision (US and UK only)

• 👵 👴 Pension/401k contributions (4% matching)

• 🍼 Generous parental, bereavement and child loss leave

• 📕 Training budget and free books

• ☕ $200/month budget towards co-working or café working and $300/month for team socials

• 🧠 Spill mental health chat

• 🤝 $100/month budget to provide support to open-source projects

• 💸 We'll be your first investor

• 🛫 Regular team off-sites (we went to Iceland in March) with carbon offsetting for work travel with Project Wren

We believe people from diverse backgrounds, with different identities and experiences, make our product and our company better. That’s why we dedicated a page in our handbook to diversity and inclusion. No matter your background, we'd love to hear from you!

Also, if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!

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