PolyAI

Senior Test Engineer (Must be in Serbia)

Remote Belgrade, Serbia
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Description

At PolAI the reliability of our software is paramount. We are committed to providing a robust and reliable platform to our customers. To achieve this, we are building out our Quality Assurance (QA) organization and are looking for a highly skilled Senior QA Engineer to join our team. As the second hire in the QA team and the most senior member, you will have a significant impact on shaping our QA processes, mentoring junior team members, and ensuring the highest standards of quality in our software.

Unfortunately for this position we can not offer any assistance with sponsorship. You must be a citizen of Serbia.

Key Responsibilities:

  • Build and Implement QA Processes: Design, develop, and implement comprehensive QA processes and testing frameworks to ensure the reliability and performance of our platform.
  • Leadership and Mentorship: Mentor and guide junior QA team members, fostering a culture of quality and continuous improvement.
  • Test Strategy and Planning: Develop detailed test plans, test cases, and test scripts based on product requirements and technical specifications.
  • Automation: Work with our current automation engineer to improve our automated testing frameworks and tools to enhance efficiency and coverage.
  • Collaboration: Work closely with product managers, developers, and other stakeholders to understand requirements, identify potential risks, and ensure comprehensive test coverage.
  • Bug Tracking and Reporting: Manage bug tracking systems, prioritise issues, and work with the development team to resolve defects.
  • Documentation: Maintain clear and detailed documentation of test plans, procedures, and results.
  • Continuous Improvement: Continuously evaluate and improve QA processes and tools to enhance quality and efficiency.

Qualifications:

  • Experience: Minimum of 5-7 years of experience in Quality Assurance, with at least 2 years in a senior or lead role.
  • Technical Skills: Strong knowledge of QA methodologies, tools, and processes. Experience with automated testing tools (we use Cypress) and CI/CD pipelines.
  • Leadership: Proven experience in leading and mentoring junior QA engineers.
  • Communication: Excellent verbal and written communication skills. Ability to articulate complex technical issues to non-technical stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex issues.
  • Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
PolyAI
PolyAI
Artificial Intelligence Call Center Customer Service Enterprise Software Machine Learning Software

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