Customer Project Manager - San Francisco, CA

Job Title

Job Description

Serve the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementation at various stages across the healthcare continuum for the Philips Healthcare Services and Solutions Delivery (S&SD) business.

Your role:

• Your role as a Customer Project Manager (CPM) will be to manage multiple implementations that vary in scope, size and complexity. Projects can include IT solutions, capital equipment installation and systems integration.  You will ensure a stellar customer experience guided by the statement of work.
• Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact.
• Developing project plans utilizing the Philips Project Management Methodology and Tools including Comprehensive Work Breakdown Structure, Change Management Plan, Communication Plan, Risk Management Plan, Stakeholder Analysis and Resource Management Plan
• Ensure site readiness and adherence to project timelines.  Advises on project plan and responsible for daily updates on project status and activities.
• This is a field-based position with travel up to 75% of the time within the district, covering the San Francisco Bay area and other areas in the zone as needed.

You're the right fit if:

• You’ve acquired a minimum of 5 years’ of experience in Project Management and IT Integration within a Healthcare Environment preferred (i.e. Healthcare Information Technology, Patient Monitoring, Telemetry, Nursing Informatics)
• You have a Bachelor’s degree, or an equivalent combined experience/education in the areas of: Clinical or Computer Science, Information Technology, Project Management.
• You have robust leadership skills, paired with the ability to influence across all project resources/stakeholders.  Excellent interpersonal and communication (verbal and written) skills.
• The applicable PMI Certification per role/level is required for all Employees hired/re-hired into the CPM role (including internal transfers from a non-CPM role).  PMI Certification obtainment is required within a specific time period of an employee’s start date in the CPM role.  This time period is defined by the role/level and will be documented in the employment offer.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a Field Role based in San Francisco, California.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our commitment to diversity and inclusion.

Philips Transparency Details

The pay range for this position in CA is $90,160 to $154,560.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.   

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to the San Francisco Bay area.

#LI-PH1

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.