Senior Software Engineer

Software Engineer 3, on the Braintree Reliability Engineering Team, you will be responsible for building and evolving our current Payments Processing Operations team. You will be making key technology decisions, focusing more on the availability, reliability and observability on Payment processing and on platform stability and will be managing the team that works with our customers and internal stakeholders to resolve their day-to-day problems.

What You’ll Do  

• Take your technical skills to the next level with the Braintree Reliability Engineering team at PayPal.  You will be responsible for responding to any critical live issues and supporting platform stability issues.  You will be empowered to be a strong and well-rounded engineer with an investigative mind, great troubleshooting/debugging skills and strong customer focus.  You will develop a strong sense of ownership of the application stack, great analytical and problem solving skills, in depth knowledge on latest technologies, ability to self -learn and attention to detail. You will work towards achieving operational excellency, be the guiding force and collaborate with the team to take it to the next phase

What We're Looking For:  

The ideal candidate should have most of the following requirements:

• Eight(8) or more years of software development experience
• Excellent problem solving skills
• Strong basics including Data Structures, algorithms
• Experience in developing, troubleshooting/debugging complex multi-tier applications
• Proficiency in at least Ruby on Rails, Python, Java
• Experience with SQL, Tableau, Unix/Linux
• Experience with Scripting languages (Shell, Perl) a plus
• Can Triage and Resolve issues with very little help or direction and show command and expertise in various PayPal products.
• Demonstrate business acumen while providing technical solutions and communicating clearly while liaising with our customers and stake holders.
   
• Handle escalations and represent BRE while interfacing with PayPal Command Center, BT engineering Team Etc.,
• Communicate effectively and demonstrate resourcefulness and ability in accessing impacts and facilitating faster resolution to delight customers.
• Provide valuable Issue Intelligence for the major issues: By Identifying applications, monitoring, process and product gaps and propose [short-term] implement solutions to address them. Drive long term solutions with technology/product teams when appropriate.
• Proactive in suggesting permanent solutions for various site related issues.
• Identifies opportunities for engineer productivity improvements or directions and evangelizes them successfully.
• Work well within a team and contribute effectively to the success of those that they interact with regularly.
• Solid knowledge of BT/PayPal technology stack.
• Proven ability to step up and lead by managing team workload and task prioritization.
• Develop strong working relationships across levels and functions. Facilitate problem diagnosis and resolution in relevant areas.
• Work with product development teams and various business groups to prioritize, identify and develop reliability and supportability improvements.
• Interact and participate with the various PD organizations in forums such as conferences and workshop.
• Able to evangelize innovations through prototyping or other means
• Strong verbal and written communication skills