Systems Engineer Cortex Specialist - Northern Italy

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond!

Job Description

Your Career

As a Systems Engineer Specialist for Cortex (a Next-Gen AI-powered security operations platform), you will be the expert for our Endpoint, XDR and Automation portfolio within the larger Palo Alto Networks offerings, with a focus on strategic accounts.

Your portfolio includes Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), Cortex Xpanse (Attack Surface Management), XSIAM (Security Intelligence and Automation ), Cortex Data Lake and Unit 42 Services. 

You are the “go to” resource for customer interactions that exceed standard SE support requirements. Your role is one of technical mentorship – working with Account Managers to build integrated solutions for our client’s unique environments. With your colleagues, you will displace competing technologies, and build market share within your targeted list of major accounts, and most importantly, help your client sleep at night as our product integrates to build secure digital transactions. This position is not limited to a  physical Palo Alto Networks office location, but instead covers a particular market for our sales prospects.

Your Impact

• Present to customers as our expert at all levels in the customer hierarchy from technician to C-level
• Lead Proof of Concept (PoC) projects for prospective customers
• Architect solutions which will help our customers strengthen and simplify their security posture
• Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to deal with
• Discuss, with credibility, competitive offers on the market and position ours as the best alternative
• Lead and support customer demonstrations that showcase our unique value proposition
• Help our key MDR partners build and develop further their services around Cortex solutions
• Respond effectively to RFIs/RFPs while serving as the main technical point of contact

Qualifications

Your Experience

• Experience in presales/ sales engineering within SIEM, SOAR, SOC or Endpoint environments
• Experience working with enterprise customers, and demonstrating problem-solving skills, a creative mindset and a can-do attitude
• Experience with SOC challenges around people, process and technology
• Experience understanding malware, exploits, operating system structure and behavior
• Experience with Incident Response is a plus
• Italian and English language proficiency

Additional Information

The Team

As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineer team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats. 

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.