Solution Manager - (Project management, Product ownership)

Responsibilities

• Collaborates with global technology, operations and product partners to co-develop a roadmap and drive product features from concept to launch in an agile environment.
• Turns insights into product features with actionable outcomes
• Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
• Develops, owns, and executes product roadmap.
• Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria.
• Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
• Manage projects with top-down oversight throughout entire execution to ensure success 
• Develop comprehensive project plans that merge stakeholder requirements with company goals and coordinate various managers and technical personnel during all project phases.
• Monitor project progress continuously and make scheduled reports on measurable items, such as milestones and deliverables.
• Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
• Review proposed modifications on project plans, including meeting with interested parties to approve and implement beneficial changes.
• Anticipate details of future projects by communicating directly with stakeholders and staying informed of relevant trends and industry news
• Guides and coaches an Engineering Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers.
• Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team.
• Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams.
• Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization.
• Contributes to the advancement and improvement of Agile practices within the organization.
• Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective

Qualifications

• Bachelor’s degree in Engineering, Computer Science or equivalent experience
• 7 years of project management, product ownership or software product development experience
• Proven track record of delivering data driven solutions with a customer-first mindset
• Established background in launching software or services in partnership with engineering teams and high degree of proficiency in iterative development, understanding of Agile principles
• Customer first mindset
• Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
• Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment
• High degree of organization, individual initiative, and personal accountability
• Excellent problem-solving skills
• Exemplifies and promotes Agile values and principles
• Outstanding communication, facilitation, negotiation, and coaching skills
• Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices
• Effective communication and writing skills are a must
• Ability to communicate in English (conduct written and spoken daily conversations with English speakers from 30+ countries around the world)