Senior Software Engineer

Software Engineer designs, develops, tests, and maintains the NICE inContact software platform. Key responsibilities include all tiers of the NICE inContact technology, including (but not limited to) design and development of NICE inContact products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. The Sr. Software Engineer will also mentor junior staff members and may be asked to propose cross disciplinary architectural solutions to difficult problems.

Your responsibilities will be:

• Work as a member of an agile team to enhance and improve software written in Angular
• Develop according to specific requirements with awareness of scalability, hardware capabilities, cross-environment and platform implications.
• Design and present projects to improve current process by researching new knowledge and collaborating on solutions, suggesting process improvements and best practices
• Demonstrates ability to write efficient code for handling inter-process communications.
• Solve routine problems related to features using the company tools and processes.
• Deliver high-quality software on time.
• Attend meetings and training as required.
• Likes working as a team and sharing knowledge with peers
• Mentor and guide junior members in the team
• Follow established department procedures, policies, and processes.

To Land This Gig You'll Need:

• BS or MS in Computer Science or related degree or related field or equivalent work experience is required.
• 4+ experience in software development
• Experience with Angular 10+ and build tools like webpack 
• Experience with HTML5, CSS, JavaScript, and TypeScript 
• Good hands-on experience in SQL
• Excellent communication skills
• Excellent problem-solving skills
• Hands-on experience with AWS / Azure cloud technologies
• Open to learn new tech stack as need be
• Working knowledge of unit testing. Preferably Jasmine/Karma framework.
• Working knowledge of user stories or use cases
• Working knowledge of object-oriented software design.
• Desire to work in a fast-paced environment.
• Desire of self-growth and personal improvement

Bonus Experience:

• Experience with Jira
• Experience with automation/testing tools
• Experience with/knowledge of agile development processes
• Experience as a technical or team lead or equivalent experience
• Experience in contact center domain
• Experience working in a CI/CD Environment