AI/ML Product Manager

Location: Palo Alto (Hybrid)

NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you’ll find NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. 

Seize the opportunity to be a part of an exciting transition in the insurance industry! We're inviting an accomplished and forward-thinking Product Manager, with expertise in AI and machine learning, to join our underwriting capabilities team. This pivotal role will have you innovating and developing groundbreaking digital underwriting features in partnership with our insurance, data, engineering, and machine learning teams.

What You'll Do:

• Generate an innovative direction for AI/ML-driven underwriting capabilities at NEXT. Work closely with the ML team, engineering team and with other stakeholders across NEXT to develop a roadmap and solve the key pain points we face in knowing our customers and providing the right product at the right price. Develop a clear vision of what your product should be in 12-18 months from now and communicate and deliver on the steps to get there.
• Be accountable for your product’s success. Push cross-functional peers to take action when you identify a need. Propose OKRs for your product area, become deeply familiar with the KPIs and secondary metrics of your product, and identify trends before anyone else. 
• Design metrics and experiments that help our team think in new ways and drive results towards NEXT’s goals. Coach others in using data and research and be comfortable discussing results with leadership.
• Operate in a lean, agile and scrappy way. Gather your own data and research. Build prototypes that help others see your vision for what is possible. 

What You Need:

• BA/BS degree required.
• 2+ years of full-lifecycle product management experience, ideally managing data and machine learning driven software products from kick-off to ship. 
• For exceptional candidates with 3+ years of data science or software engineering experience leading projects, we consider direct product management experience as optional.
• Strong background in fintech, insurtech, or a similar industry, with a demonstrated ability to learn complex industry details.
• Experience leading products that require coordination of many stakeholders and cross-functional teams.
• Exceptional communication and collaboration skills, with a passion for customer-focused product development.
• Fluency in data and ML tooling (ex: python, SQL, etc.)
• Deep understanding of database concepts, data structures, and modeling techniques.