About the role

Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.

The Provisioner Team is responsible for the design, development, release and operation of Provisioner, a critical component of our foundational technologies. Provisioner acts as the single source of truth for all user data across all Netskope Apps, scales to 100s of millions of devices at any given time, and processes billions of requests daily. If you are passionate about solving complex problems and developing cloud services that are reliable, performant and scalable, we would like to speak with you.

What’s in it for you

As a member of the Provisioner team you will play a key role in the design, development and ongoing evolution of a critical component of our foundational technologies. You will be responsible for full life-cycle software development, including requirements analysis, technical architecture, design, implementation, testing and documentation, the recipe for deployment to production, and post-production ownership. If you are passionate about solving complex problems and developing cloud services that are reliable, performant and scalable, we would like to speak with you.

Job Responsibilities

• Review product design and suggest improvements from testability and user perspective
• Design and deliver effective and automatable test plans.
• Write test automation which can execute on large parallelized CI/CD Infrastructure
• Be an effective code reviewer for automation and product code.
• Analyze and recommend  the right tools for automation.
• Simulate negative scenarios and perform chaos testing
• Handle customer escalations, perform root cause analysis and drive customer issues  to closure from QE perspective.
• Work closely with the development team, product management and other stakeholders in various phases of product development to ensure alignment with strategy, planning, risks and mitigations.

Preferred Qualifications

• B.E /B.Tech /M.Tech degree from a recognised and accredited university/college.
• Minimum 8+ years of experience preferably a mix of SDET and product testing.

Preferred Technical Skills

• Strong expertise in programming languages like Python.
• Strong expertise in RESTful Web Service automation and Day-1 automation readiness.
• Strong expertise in cloud technologies like Docker, Kubernetes, Helm etc.
• Rich experience in validation of complex systems which includes data pipeline, task queueing, async processing etc.
• Should have worked on a cloud based product and have addressed reliability, resiliency and scale related problems
• System/server side experience for troubleshooting and strong knowledge of Linux.
• Understanding of technologies like Redis, Kafka and NoSQL databases.
• Understanding of Active Directory, LDAP, SCIM technologies.
• Good working experience in CI/CD tools like Jenkins, Drone and observability tools like ELK, Grafana etc.
• Technical know-how of source code systems like Github

#L1- JB3