About NetApp
We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO
Job Summary
CPE brings engineering level skill sets closer to the support. CPE is involved in detecting and fixing issues seen with customer problems – including fixing defects. Another major area of contribution is improving the supportability of NetApp products by adding supportability features.
Job Responsibilities
• Responsible for unstructured tasks and the issues addressed are less defined requiring new perspectives, creative approaches and with more interdependencies.
• Apply attained experiences and knowledge in solving problems that are complex in scope requiring in-depth evaluation.
• Limited supervision and direction are provided, as this individual can operate, drive results, and set priorities independently .
• Successfully convey information to stakeholders at many levels related to the position- Work effectively with senior engineers within Business Unit.
• Critical and/or high visibility customer support.
Job Requirements
• Experience with NodeJS, Typescript, Scala and Javascript.
• Strong written and verbal communication skills.
• Hands-on experience on Docker and Kubernetes.
• Working experience on any of the 3 major hyperscalers (AWS/Azure/GCP)
• Coding experience on GoLang is an advantage.
• Strong aptitude for learning new technologies .
• Work collaboratively within a team of other engineers.
• Ability to estimate work completion required to build an overall predictable plan .
• Strong understanding of concepts related to computer architecture, data structures and standard programming practices.
• Develop longer-range project plans and schedules for individual or work for a small team.
• Creative and analytical approach to problem solving
Education
A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field; 2 or more years of experience in Java application programming in Windows & Linux. - Demonstrated proficiency in an area of expertise is a strong plus, including 2 or more years of experience working in that area of expertise
Did you know…
Statistics show women apply to jobs only when they’re 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world’s biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.
If you run toward knowledge and problem-solving, join us.
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