Staff DevOps Engineer (Enterprise Infrastructure)

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

NBC Universal has an exciting opportunity for a talented individual to become a Staff DevOps Engineer for Compute Engineering within the Operations & Technology (O&T) organization, with a specific focus on NBCU Broadcast infrastructure.  O&T supports enterprise Technology, Broadcast and Production systems across the NBCU portfolio globally.

The Staff DevOps Engineer will partner with NBCU Technology leadership designing, implementing, and maintaining automated solutions. The ideal candidate will have extensive knowledge of GIT, Jenkins, integration with ServiceNow, and a strong background in infrastructure build with a keen focus on operational efficiency. This role offers an exciting opportunity to develop automation initiatives, streamline processes, and drive innovation within our organization.  Working within an agile framework, updating tickets in Jira/SNOW, collaboration with cross-functional business leaders and partners, to provide “best in class” support for our NBCU local stations and global enterprise customers.

Responsibilities:

• Lead the design, development, implementation, and maintenance of automated solutions to improve operational efficiency across various systems and processes.
• Collaborate with cross-functional teams to understand requirements, identify automation opportunities, and develop robust solutions.
• Design and implement automation frameworks, ensuring scalability, reliability, and maintainability of automation scripts and tools.
• Utilize GIT for version control, ensuring proper branching, merging, and code reviews.
• Configure and maintain Jenkins pipelines for continuous integration and deployment (CI/CD) of automation scripts and infrastructure components.
• Integrate automation solutions with ServiceNow platform to streamline incident management, change management, and service request processes.
• Develop custom workflows, modules, and integrations within ServiceNow to automate routine tasks and improve workflow efficiency.
• Collaborate with infrastructure teams to design and implement automated infrastructure provisioning, configuration management, and deployment processes.
• Implement monitoring and alerting mechanisms to ensure the stability, performance, and reliability of automation solutions.
• Provide technical guidance and mentorship to other members of the operations & engineering team, fostering a culture of innovation and continuous improvement.

Qualifications

Basic Requirements:

• Bachelor’s degree in computer science, Engineering, or related field.
• 6+ years of experience in DevOps engineering, with a focus on infrastructure build and operational efficiency.
• Strong proficiency in scripting languages such as Ansible, Python, PowerShell, or Shell scripting.
• Extensive experience with version control systems, particularly GIT, including branching and code review processes.
• Hands-on experience with Jenkins for CI/CD pipeline configuration and management.
• In-depth knowledge of ServiceNow platform, including integration capabilities and custom development.
• Experience with infrastructure as code (IaC) tools such as Terraform, or Ansible for automated provisioning and configuration management.
• Understanding of networking concepts, cloud technologies is a plus, and virtualization technologies (VMware, Docker, Kubernetes).
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Strong communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Proven track record of driving automation initiatives and delivering innovative solutions to improve operational efficiency.

Desired Characteristics:

• Relevant certifications such as AWS Certified DevOps Engineer, or Certified Jenkins Engineer
• Experience working in Agile/Scrum environments and familiarity with agile development methodologies.
• Knowledge of ITIL processes and best practices for IT service management.
• Familiarity with monitoring and logging tools such as Prometheus, OP5
• Prior experience in a mentoring role, guiding junior team members and fostering their professional growth.

Additional Requirements:

• Hybrid: This position has been designated as hybrid, generally contributing from the Englewood Cliffs office a minimum of three days per week.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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