Senior Solutions Engineer

About mParticle:

mParticle is the leading independent customer data platform.  We are focused on the infrastructure layer of a Company’s growth stack.  Developers, engineers, product managers and marketers choose mParticle to simplify the flow of customer data between systems and applications, breaking down data silos and improving customer experiences.  We work with big players and small, fueling the customer success of brands like Starbucks, NBC Universal, Spotify and Airbnb. We’re growing fast and offer smart, talented individuals an opportunity to be high impact players as we scale and achieve our vision for being the world leader in this space. We care deeply about culture and our people, creating a place where you can do your best work and love doing it!

Recognized as one of Crain’s 100 Best Places to Work in New York City and one of Wealthfront Career Launching companies of 2021!

mParticle is looking for a motivated and driven Partner Solutions Engineer to join our AMER Solutions Engineering Team, a critical pillar to mParticle’s success. As a Partner Solutions Engineer you will be working across our partner ecosystem to expand and deepen the footprint of our industry leading #1 Customer Data Platform. You will also team with the Solutions Engineering team throughout the sales cycle on key partner led opportunities to help qualify technical requirements, influence the decision making process and ultimately prove value.

What you’ll do

• Provide primary support for technically enabling and onboarding our partners through enablement sessions and platform demonstrations.
• Host technical workshops where you will be working with developers on instrumenting mParticle SDKs and APIs to showcase mParticle’s platform capabilities.
• Engage at all points of the partners lifecycle to ensure that our partners possess the required level of knowledge to fulfill their obligations under our Partner Program, while keeping them up to speed with all product developments.
• Assist in creating joint messaging with our top technology partners as part of a Go To Market motion.
• Become an expert in the mParticle platform and ecosystem of 300+ integrations.
• Own and grow relationships with a network of your peers to support a multi-tier touch through all major partners.
• Focus on being a trusted technical advisor in a pre sales context to partner with organizations who are leading or supporting vendor evaluations

We’d love to hear from you if you

• Have 3-5+ years experience in Solutions Engineering/Architecture role for a SaaS  product, with a focus on working with technology and implementation partners
• Preferred:  2+ years experience in a Marketing Technology or Data Engineering/similar role developing, maintaining, and deploying customer data infrastructure to drive business outcomes
• Excellent storytelling and communication skills, including but not limited to presenting complex solutions, concepts, and ideas to both technical and non-technical audiences.
• Demonstrated strong experience collaborating with product, marketing, engineering, privacy, and analytics teams, translating business requirements and use cases into technical solutions
• A willingness and desire to be creative and experiment, make mistakes and learn.