Systems Project Manager, PMO.

At MNTN, we’ve built a culture based on quality, trust, ambition, and accountability – but most importantly, we really enjoy working here. We pride ourselves on our self-service platform and are constantly seeking to improve the user experience for our customers and scale for efficiency. Our startup spirit powers our growth mindset and supports our teammates as they build the future of ConnectedTV. We’re looking for people who naturally want to do more, own more, and make an impact in their careers – and we’re seeking someone to be part of our next stage of growth.

As a Systems Project Manager (Systems PM) at MNTN, your role will be pivotal in managing our intake process, triaging and overseeing incidents, service requests, and features, and leading systems optimization projects, a key aspect of enhancing our operational capabilities. This position is about project management expertise and technical acumen and your proactive approach to problem-solving, which is crucial for our continued success.

What you will do: 

• Manage the intake process for all requests, ensuring alignment with organizational goals and priorities.
• Triage and prioritize incidents, service requests, and features based on impact and urgency.
• Lead cross-functional teams to address incidents and fulfill service requests promptly.
• Plan, execute, and monitor systems optimization projects to improve efficiency and effectiveness.
• Serve as the dedicated Jira administrator for Operations, optimizing workflows and configurations to support team productivity.
• Act as the product owner and administrator for Asana, ensuring alignment with project management best practices and organizational objectives.
• Collaborate with stakeholders to gather requirements, define project scope, and track progress against deliverables.
• Facilitate Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Mentor team members on Agile principles and practices, promoting a culture of continuous improvement.
• Provide regular updates to senior management on project status, risks, and mitigation strategies.
• Partner with the Systems team and support the administration and development of solutions to accommodate evolving business processes.
• Collaborate in gathering requirements and translating them into scalable solutions adhering to best practices, with a strong emphasis on enhancing user experience.
• Contribute to configuration changes aimed at automating processes, ensuring maintainability, and enhancing scalability.
• Participate in ongoing system administration activities, prioritizing data integrity and system reliability.

What you will have: 

• 5-6 years of project management experience, focusing on IT systems and operations using Agile methodologies.
• Certification as a Scrum Master (CSM) or PMI Agile Certified Practitioner (PMI-ACP) is preferred.
• Proven experience as a Jira administrator with a deep understanding of workflows, permissions, and customizations.
• Strong proficiency in Asana or similar project management tools, with experience as a product owner or administrator.
• Solid understanding of business analysis principles and techniques, with hands-on experience in requirements gathering and documentation.
• Excellent communication skills, with the ability to interact effectively with stakeholders at all levels of the organization.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

MNTN perks:

• 100% remote  
• Flexible vacation policy with an annual vacation allowance
• Three-day weekend every month of the year
• Competitive compensation
• 100% healthcare coverage
• 401k plan
• Flexible Spending Account (FSA) for dependent, medical, and dental care
• Access to coaching, therapy, and professional development

About MNTN:

Our recruiters will always reach out using an email address ending with @mountain.com. If you’re contacted by someone without that address and they mention a Reference Code (which we never use), then that ain’t us folks. Tell those trolls to take a hike–you’re waiting to climb a MNTN.

MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue.

Our solutions give advertisers total transparency and complete control over their campaigns – all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Petsmart, Build with Ferguson Master, Simplisafe, Yieldstreet and National University.

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