About the Team
The Around by Miro Labs Media Server team is responsible for processing audio & video data to provide an excellent user experience and superior video call quality. We are a global team creating a modern meeting experience that empowers collaboration from anywhere in the world. Around’s next-gen interface is unobtrusive, thoughtfully designed, and frees up your screen to pair with all of your favorite tools… like Miro. It’s perfect for getting work done together.
About the Role
Our team supports all of the testing for the Around by Miro product and its integrations. The team’s mission is to provide an excellent user experience and utmost stability.
We are looking for a highly technical, hands-on, and mission-driven Software Development Engineer in Test with experience writing and maintaining high-quality automated tests and testing frameworks to help us refine our audio and video technology. Ideal candidates are passionate about mentoring other developers and QA engineers while leading testing efforts across entire projects.
*This is a 100% remote opportunity for candidates based in GMT-5 to GMT+1 time zones.*
What you’ll do
- Proactively work with developers to debug software and hardware solutions during new product development
- Review requirements and behavior specifications to begin test development early and uncover issues prior to implementation
- Test the Around by Miro Labs real-time video and audio service in terms of functionality and quality: server-side perfwormance, call stability and quality, and its compatibility with a variety of peripherals
- Plan, design, maintain, and execute test cases with minimal direction
- Investigate, log, track, and triage bugs to determine root causes and establish prioritization
- Participate in video/audio debugging/testing with customers
- Improvise and manually test edge cases with specific software and hardware configurations to develop intuition about existing or future issues
- Create test plans/test cases, write test scripts, and execute all tests
- Coach, mentor and develop others
What you’ll need
- Strong JavaScript skills including experience with test automation
- Extensive experience with writing test cases, and testing stability and reliability of real-time video conferencing products - client or server
- Experience with test automation frameworks such as Cypress, Playwright, Puppeteer, Jest, Mocha, Chai, Jasmine, WebdriverIO, or similar
- Experience with CI/CD frameworks and tools (GitHub Actions, GitLab, Jenkins, Travis, or similar)
- Comfort with improvising, being very hands-on, and working with dozens of hardware configurations
- Strong analytical and troubleshooting skills
- High levels of empathy, passion, and curiosity
- A customer-first mindset, an appreciation for fantastic user experiences, and a strong desire to make the product a success
Bonus Points
- Previous experience with VoIP and/or real-time audio/video technologies.
- Previous experience working with WebRTC.
What's in it for you
- Competitive salary and equity package (RSUs)
- Allowance to facilitate remote working
- Flexible time off
- USA-based: Medical, Dental, & Vision health benefits, 401K + match
- Agile scale-up environment with hyper-growth potential where you’ll learn best-in-class skills
- Option to be fully remote (for those located within GMT-5 to GMT+1 time zones)
- Opportunity to work with a globally diverse team
About Miro
Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Our mission is to empower teams to create the next big thing by creating a place where teams can create together seamlessly, regardless of location.
Today, more than 50 million users in 180,000 organizations including Nike, Ikea, Deloitte, WPP, and Cisco depend on Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.
Miro's visual workspace enables distributed teams to come together to synthesize information, develop strategy, design products and services, and manage processes all throughout the innovation lifecycle. When you look at a Miro Board, you can see hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information.
Everyone in Miro has access to the same shared capabilities designed for innovation including diagramming, wireframing, real-time data visualization, and built-in support for agile practices. Miro's workspace is integrated with more than 130 other applications including Jira, Azure DevOps, Asana, Zoom, Slack, and Teams, many of which offer two-way integrations and can be dynamically updated directly from Miro.
Miro enables organizations to accelerate time to market and ensure continuous alignment with customer needs and company strategy. In most organizations, Miro is used by product development teams looking for a new, better way to drive innovation. However, we see more teams including marketing, sales, management consulting, architecture, creative design, and HR that are increasingly applying innovation methodologies such as design thinking and agile practices and adopting Miro for this work.
Check out more about life at Miro:
- Youtube: https://www.youtube.com/@lifeatmiro
- Blog: https://miro.com/careers/life-at-miro/all/
- Instagram: https://www.instagram.com/wearemiro/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
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