Sr. Serviceability & Safety Engineer

 Microsoft Silicon, Cloud Hardware Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. CHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high energy engineers to help achieve that mission.

As Microsoft's cloud business continues to grow the ability to deploy new offerings and HW infrastructure on time, in high volume with high quality and lowest cost is of paramount importance.

To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware.

We are looking for seasoned engineers with a strong passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.

We are looking for an experienced System Hardware Engineer who will be responsible to drive technician-intuitive hardware design, system integration of DC hardware, ensuring that all electrical, mechanical, telemetry and supporting documentation conform to the Safety & Serviceability requirements set in conjunction with Microsoft Datacenter Operations (I.e. Rack Movement, Installation, Energization, Servicing and Decommissioning).

The candidate will interact with Engineering, EH&S, Supply Chain, Sourcing, Datacenter Operations, and other external stakeholders.

#azurehwjobs   #HIFE  #Azure #Cloud #Hardware

Required Qualifications:

• BS degree in Mechanical, Electrical, Industrial or Manufacturing Engineering
• Strong program management, time management, prioritization, and organizational skills
• Proven record of effectively managing hardware servicing and operational expectations
• Experience and understanding of troubleshooting processes, and diagnostic methods through development and deployment.
• Good communications skills for describing technical and compliance findings

Preferred Qualifications:

• MS degree in Mechanical, Electrical, Industrial or Manufacturing Engineering
• Experience with liquid cooling infrastructure for IT racks

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

• Combine technical and process expertise with in-depth understanding of service and operational expectations, and refine the combination into solutions for future server and storage products
• Define, facilitate and manage service manuals, training collateral, troubleshooting processes, and diagnostic methods through development and deployment.
• Generate precise, accurate troubleshooting processes and optimize existing processes.
• Support hardware design teams throughout the product life cycle and drive design for serviceability implementation. Participate in, and approve, mechanical/electrical and diagnostic/telemetry design reviews to ensure serviceability requirements are properly implemented
• Drive Service Readiness of new Microsoft hardware landing in Microsoft Datacenters.
• Ensure new Microsoft hardware Bills of Material (BOMs) identify the engineering-recommended serviceable parts for the spare parts teams.
• Support Hardware Systems Group development, deployment and sustaining teams from system concept to decommission. Work with cross-functional strategic teams on process optimizations and inter-related strategic initiatives
• Champion best-practice solutions for serviceability into current and future server and rack-level designs
• Define serviceability requirements and complete testing/verification of the hardware platforms
• Develop key metrics to evaluate the program’s performance and build implementation plans to confirm our performance and compliance against program metrics and internal company requirements; conduct periodic reviews to ensure projects are on track.