Senior Software Engineer

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. The Commerce + Ecosystems (C+E) division is developing Microsoft’s large scale and business-critical services to empower e-commerce of Microsoft’s key businesses: Azure, Office 365, Xbox, Microsoft Online Store, Microsoft Ads, and a lot more. If you buy a cloud service on Azure, subscribe to Office 365 for personal or business use, play Xbox games with in-app purchase, or pay for advertising on Bing.com, you are using our commerce platform to transact.

The Microsoft Commercial Experience (MCE) organization within C+E manages customers‘ billing lifecycle by providing services and experiences: customer signup and choice of payment, creating subscriptions, charging customers, and showing their invoice in the Azure portal.

As a Software engineer in MCE you will work on a team that is driven by passion and innovation to deliver services and experiences. You will have the incredible opportunity to work on business-critical initiatives that directly contribute to the growth in adoption of Microsoft Cloud.

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

o OR equivalent experience.

• Good knowledge on DevOps platforms (Azure/AWS or other cloud platforms)
• Knowledgeable in software maintenance best practices and tools
• Experienced in software production support and troubleshooting
• Excellent collaboration skills and critical thinking
• Good communication skills both verbal and written

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

o OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

o OR equivalent experience.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

• Develop high quality secure and compliant solutions
• Collaborate closely with Product, Design, and Engineering teams to build new features
• Design, develop, test, use and support features, experiences and solutions primarily in C#, PowerShell and Azure technologies (AKS, KV, CosmosDB)
• Support highly available services used by millions of users on a daily basis
• Work with support to triage and debug technical support requests
• Analyze how your features are performing in production to learn and make the product better
• Maintains operations of live service as issues arise on a rotational, on-call basis. Identifies solutions and mitigations to simple issues and complex issues when applicable impacting performance or functionality of Live Site services and escalates as necessary.
• Acts as a Designated Responsible Individual (DRI) working on call to monitor system/product feature/service for degradation, downtime, or interruptions. Alerts stakeholders as to the status and gains approval to restore system/product/service for simple problems. Responds within Service Level Agreement (SLA) timeframe. Escalates issues to appropriate owners.
• Embody our culture and values.