Senior Cloud Solution Architect - Developer Advocate

As AI transforms our industry and creates new opportunities for developers, we want to expand our team of highly talented cloud solution architects.

As a Cloud Solution Architect Developer Advocate you play a key part in helping our customers achieve their digital transformation objectives. You will act as a trusted advisor who leads our customers to modernize and innovate their application landscape. You will lead technical architecture and design sessions and define customer success plans that provide the foundation for enabling our customers’ developer audience in transforming their app estate. This role will allow you to continuously update your technical skills in the latest AI-integrated technologies from GitHub and Microsoft and combine your technical knowledge with a strong business sense to create lasting customer relationships. In short, this role blends the technical abilities of an architect with the business acumen of an account manager.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required/Minimum Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND solid experience in cloud/infrastructure technologies and software development/support/consulting
  • OR equivalent experience.
    

Additional Qualifications:

• Extensive experience working in a customer-facing role (internal and/or external).
• Extensive experience working on software projects (internal and/or external).
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant developer technologies.
• Proficient in at least one language, e.g. .NET, Java, Golang, Rust, JavaScript or Python with associated frameworks.
• Experience with developer tooling such as Visual Studio, VSCode, Azure DevOps and GitHub and/or competitive tools.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Customer Centricity

• Define and own the developer-focused technology adoption and its enablement at our customers through customer success plans. That is, understand the customers’ overall business and IT objectives and define how Microsoft’s cloud native, DevOps, AI and low code capabilities support positive customer outcomes.
• Act as the voice of the customer by driving new feedback into engineering and generating new insights on usage and application patterns.
• Coordinate other Microsoft cloud solution architects to ensure that customers can leverage deep subject matter expertise across all technological areas.
• Ensure that customer solutions exhibit in performance, security, scalability, maintainability, and reliability upon deployment.

Business Impact

• Contribute to revenue goals. Land customer-committed workloads in production and support solution deployments through customer-invested enablement packages. While ensuring that customers get the targeted value from their Microsoft investments.
• Drive customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations.

Technical Leadership

• Learn new technologies or services that are aligned to customer needs and common patterns seen in cloud native application development.
• Share ideas, insights, and strategic technical input with technical teams and internal communities. Participate in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons).
• Generate new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drive opportunities for IP reuse, best practice sharing, and consumption acceleration.
• Lead architecture and design discussions with key technical stakeholders at our customers.