Principal Software Engineering Manager

We are the Customer Focused Engineering (CFE) team in Windows Servicing and Delivery (WSD) organization.  We are responsible for all in market Windows Operating systems and we deliver updates to every Windows-based device in the world to protect users and enable them to be productive.   While Security remains our primary focus, we also enable our commercial and enterprise customers by enabling new device support, addressing reliability and upgrade blocking issues. Our work is critical for the Windows family of devices PCs, SurfaceHub, Hololens, Azure and more.  We are an agile team and ship twice every month, impacting over a billion Windows devices in the ecosystem. 

We are looking for a highly motivated Software Engineering Leader for the Containment/KIR team to help us in this mission. You will be overseeing development and implementation of Known Issue Rollbacks and various Containment strategies. You will lead a high performing team, responsible for keeping our customer base secure, improving the reliability of the platform, addressing customer reported issues, building data insights, and developing features to light up new scenarios and devices in the Windows ecosystem.

We encourage a growth mindset where failures are learning opportunities, feedback is a gift and collaboration yields better outcomes.  Customers are the number one reason we exist; ensuring they have excellent experiences with Windows is our top priority. Customer excitement helps drive our own passion to create quality experiences.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:.

• Bachelor's Degree in Computer Science, or related technical discipline AND 8+ years of Engineering experience and 4+ years of management experience with coding in languages  C, C++ and #, JavaScript, or Python is plus
• Demonstrated engineering leadership and experience in building and managing diverse and inclusive teams.
• Proven design and problem-solving skills, with an emphasis on quality and engineering excellence.

Preferred Qualifications:

• Critical, creative, and innovative thinking skills.
• Proven communication skills, both verbal and written.
• Kindness, inclusion, team player.
• Experience in Azure, Windows development and Windows debugging.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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• Lead a team of highly motivated engineers in developing code containment strategies and controlled feature rollouts, which help in delivering features and fixes in Windows code base to keep customers protected and productive.
• Prioritize, manage, and coordinate the work of a team of engineers and align their work across WSD and partner organizations towards shared goals.
• Manage schedules, risks, and issues with effective communication to the team, to senior management, company executives, and partners inside and outside Microsoft.
• Find ways to improve products, tools, and processes for long-term benefit for Microsoft and customers.
• Mentor junior engineers in the team.