Senior Site Reliability Engineer, Scalability

Who We Are

As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters.

About The Role

As a Site Reliability Engineer, you will be focused on supporting a highly available and extremely secure production environment. You will analyze the reliability of our environments, use your coding skills to improve the way we operate, and debug sophisticated events as part of an on-call rotation.

As SREs at Meraki, we are building the cloud that supports millions of Meraki customers and their devices across the world. How big? Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across 10+ data centers! Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs, and security cameras.

In this role, you will join our committed, caring, and close-knit engineering team based out of our office in London - while collaborating with our peers in Europe and the US.

You’re passionate about connecting with peer development teams, embracing the SRE way and you automate away tedious tasks while building infrastructure-as-code.

We are an engineering-driven organization that encourages you to take the time to explore new technology and create prototypes that make us better.

What You Will Be Working On

• Collaborate in the expansion and implementation of new servers and deployments across the globe.
• Work with teams to understand and implement client-specific workflows and processes.
• Working in a Ruby codebase to update and modernize patterns and systems.
• Debug a real-world, global web application, triaging issues while working with security or app teams to bring long-term solutions.
• Mentor peer engineers, write code, and do code reviews.
• Be part of a production on-call crew.

Minimum Qualifications

• Strong skills in designing, deploying, and operating mid to large-scale enterprise or cloud environments, particularly on AWS or Bare Metal.
• Proficient in scripting or coding with languages such as Ruby, Go, Python, or Bash, with experience using Infrastructure as Code tools like Terraform and Ansible.
• Experience in supporting externally-facing production environments.
• In-depth knowledge of *nix system administration.
• Good knowledge of observability stacks, including Grafana and Prometheus.

Preferred Qualifications

• Daringly jump into other people's source code to seek a problem.
• Care about the customer experience. You have experience supporting an externally-facing production environment, ideally in a team that follows the sun.
• Empathize with your coworkers, and you are a positive influence on others.
  
  

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.