Senior Manager - Tech Lead (Kiosk)

Company Description

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description

The Senior Manager - Tech Lead is responsible for driving the Engineering squads towards completing the backlog, leading the development of the product/platform features, and daily activities of the squad. They focus on complex products and may be the line manager to several manager level Tech Leads.

Accountabilities & Responsibilities

• Manage a team of C# engineers dedicated to the Global Kiosk Application product by providing technical mentorship during agile sprint ceremonies and day to day interactions.
• Responsible for helping the team craft and estimate implementation tasks, lead implementation work streams, and mentor junior team members.
• Provide direction on architecture approach, application implementation mentorship, and design decisions to be flexible to accommodate current business needs and future changing requirements, ensuring minimal complexity with code and design.
• Partner with key collaborators, like Product Management, Solution Architecture, Data & Analytics, and Security, to align technology strategies with product roadmaps. It involves defining platform architecture, setting technical requirements, setting quality and scalability metrics, guiding decisions on architecture, system design, and technical strategy, including cloud platform services, and assuring the technology stack supports the product objectives.
• Participate in release preparation, planning, and deployment.
• Support the hiring and professional development of engineers in partnership with the Delivery Office as needed.
• Provide frameworks and governance for clickstream analytics, Design system components, Audio Navigation, and other common integrations.
• You will also be responsible for the quality of the work and develop your team in standards, code reviews, product demos, and other presentations to develop your leadership skills.

Qualifications

• Requires minimum Bachelor's degree or equivalent experience in Computer Science, Information Systems, Computer Engineering, or related technology field.
• Requires 5+ years of progressively responsible IT leadership experience.
• Experience with application frameworks/languages like C#, .NET, Angular or NextJS
• Proficient in key architecture concepts and principles, including Domain-Driven Design, Microservices, REST APIs, etc.
• Experience working in an agile environment.
• Experience taking care of the security and compliance side of software development.
• Experienced with owning quality and standard processes in automation and testing.
• Experienced with building out and maintaining metrics, alarms, and monitoring services.
• Strong interpersonal skills with ability to explain complex technical decisions to non-technical partners.
• Previous experience with Kiosk solutions and basic understanding of the supporting business processes

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.