Senior Manager - Global Data Analytics and AI Product Activation

Company Description

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first 
Inclusion: We open our doors to everyone
Integrity: We do the right thing
Community: We are good neighbours
Family: We get better together

Job Description

McDonald’s is on an exciting journey to transform our enterprise data, analytics, and AI function and turn our data into a winning advantage for the system. We are seeking Business Core team member to play a pivotal role in bridging the gap between our business stakeholders and the data, analytics, and AI teams.

You will serve as a liaison, representing the voice of the business during the development of the process and governance framework that will bring the new function to life. This individual will leverage their expertise in Data, Analytics, and AI processes as well as their excellent communication skills to inform the design of key capabilities like demand intake and funding through the lens of the business.

Primary Responsibilities: 

• Co-create and manage product roadmaps with Global Technology, ensuring timely delivery and continuous improvement of data and analytics solutions
• Collaborate with market stakeholders to define the deployment plan of key data, analytics, and AI products balancing ongoing priorities with critical needs
• Establish and monitor key performance indicators (KPIs) and metrics to measure the success and impact of data and analytics products, ensuring solutions provide actionable insights and tangible business value
• Collaborate with the EDAA transformation team to test and learn new processes, governance structures, and capabilities with use case build
• Drive the education, adoption and usage of data and analytics products across the organization and within the markets, promoting a data-driven culture
• Communicate complex data concepts and insights to non-technical stakeholders in a clear and impactful manner.

Qualifications

•Educational Background: Bachelor’s degree in Business, Computer Science, Data Science or related discipline.

Human Centric Design: Experience with solving problems from the outset using a Human centric design approach and uses Agile principles to work towards the solution.

•Data and AI Experience: Strong business experience in data and analytics, business intelligence, data management, or related fields.

•Data and AI Product Expertise: Experience building and deploying data and analytics products, technology, business intelligence, data management, or related fields, using agile methods.

•Cross-functional Experience: Experience working in cross-functional, global teams and managing complex projects.

•Impact Focused: Strong analytical and problem-solving abilities, with a track record of driving business value through data-driven initiatives.

•Transformation Experience: Demonstrated experience in supporting large-scale data and analytics initiatives in a complex, fast-paced environment.

Additional Information

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”