Principal ML Engineer

About MasterControl:

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com.

Summary

MasterControl is looking for a Principal Machine Learning Engineer to join our Machine Learning team to help build systems that accelerate the development and deployment of machine learning models, especially large language models (LLMs). The ideal candidate is someone who has strong ML fundamentals and can also apply them in real production settings. You will partner closely with ML, application, and data engineers to understand requirements and apply your own domain expertise to build high performance and reusable ML/LLM APIs. The role has a core focus on optimizing inference and fine tuning of LLMs. You should also be comfortable with infrastructure and large-scale system design, as well as diagnosing both model performance and system failures.

Qualifications

2+ years of experience building machine learning training pipelines or inference services in a production setting
Experience with LLM deployment, fine tuning, training, prompt engineering
Experience with LLM inference latency optimization techniques, e.g. kernel fusion, quantization, dynamic batching, etc
Experience with CUDA, model compilers, and other model-specific optimizations
Experience working with a cloud technology stack (Azure, AWS or GCP)
Experience with Python, Docker, Kubernetes, and Infrastructure as code (e.g. terraform)

Responsibilities

Build high performance, observable, reusable and cost-effective ML/LLM APIs
Optimize inference latency by quantizing or low ranking LLMs at fine-tuning
Design and be part of larger platform infrastructure design
Diagnose both model performance and system failures
Engage with ML researchers and stay up to date on the latest trends from industry and academia
Participate in teams on call process to ensure the availability of our services
Own projects end-to-end, from requirements, scoping, design, to implementation, in a highly collaborative and cross-functional environment.

Why Work Here?

#WhyWorkAnywhereElse?

MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy:

• Competitive compensation
• 100% medical premium coverage (yes, you read that right!)
• 401(k) plan with company match
• Generous PTO packages that increase with tenure
• Schedule flexibility
• Fitness clubs (you get paid to have fun and be active!)
• Company parties and employee recognition programs
• Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
• Onsite physician and massage therapist
• Innovation center and gaming rooms at the office
• Dental/vision plans
• Employer paid life insurance policy
• Much, much more!

Applicants must be currently authorized to work in the United States on a full-time basis.

MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact MCTalent@MasterControl.com or call (801) 942-4000 and ask to speak with a member of Human Resources.