Cloud Infrastructure Engineer (Hybrid/Remote)

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool

Learning Pool is among the fastest growing workplace e-learning companies in the world, servicing more than 1500 customers and millions of learners globally. Our learning platform offers global businesses a smarter way to prepare their people to perform by using intelligent data to deliver personalised learning experiences at scale. Committed to data-driven outcomes, we ensure our customers can use learning to produce a highly-skilled workforce, new competitive advantages, and an organisation prepared for whatever the future might bring.

Learning Pool is a Platinum Investor in People award-winner, listed in Great Places to Work and has earned a coveted spot on the 2023 Best Workplaces for Women. We are also very proud to be a B Corp certified organisation. As a B Corp company, we have joined a community of like-minded businesses committed to using their power to make a positive impact on the world.

Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way.

So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch.

About the role

Join the forefront of innovation as a Cloud Engineer at Learning Pool, where you'll be a key player in implementing highly scalable, secure, and cutting-edge, cloud-based solutions. Our world-class online learning platforms are revolutionising the way people learn, and we need your expertise, creativity, and excellent communication skills to keep pushing the boundaries.

As part of an agile and dynamic team, you'll collaborate with product owners, developers, key stakeholders, and data engineers. Your creativity and technical prowess will drive the design, automation, and continuous improvement of our platforms, processes, and developer tooling.

With a diverse range of responsibilities, no two days will be the same. From scaling our SaaS applications to support millions of users to deploying Serverless infrastructure and developing self-service capabilities, you'll be at the heart of our technological evolution.

What you will be doing

• Innovate and Build: Design and maintain high-standard infrastructure using Infrastructure as Code (IaC). Embrace an evolving landscape through continuous technology research.

• Proactive Monitoring: Utilise Datadog, Newrelic, and CloudWatch to proactively manage infrastructure needs.

• Enhance and Deploy: Perform seamless upgrades and deployments to our SaaS products.

• Collaborate and Troubleshoot: Partner with support, development, CI, and QA teams to resolve infrastructure and application issues.

• Automate and Document: Prioritise automation, efficiency, and maintain thorough documentation.

• Provide Operational Support: Participate in on-call rotations

What we are looking for

The successful candidate will demonstrate:

• Cloud Expertise: You will have proven experience applying AWS best practices (or transferable skills from other cloud platforms). Achieve AWS Certified Solutions Architect Associate during the probation period (training provided).

• Database Familiarity: You will understand metrics of relational and non-relational databases (MySQL, MongoDB). Optimise performance, manage access controls, and understand backup/recovery.

• Automation Focus: You will have strong scripting skills and experience with configuration management systems (e.g., Ansible).

• IaC Proficiency: You will have the ability to write and manage Infrastructure as Code (Terraform, CloudFormation).

• Security Savvy: You will have a solid grasp of security concepts, especially identity and access management.

• Communications: You will have excellent written and verbal communication for cross-team collaboration.

• Delivering with others: You will have the ability to build positive working relationships with diverse colleagues.

• Adaptability: You will have the ability to prioritise, juggle tasks, and remain responsive to business needs.

Although not essential, it would be advantageous to have experience working with the following:

• Serverless Technologies: Lambda, API Gateway, Amplify, AWS SAM

• Containerization: Kubernetes, Docker, ECS, EKS

• Agile Framework: Experience working within Agile methodologies

Working at Learning Pool

With over 450 people across seven offices globally, the Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers.

Learning Pool is a proud winner of numerous industry awards for our work with clients from institutions including the Queen's Award for Enterprise (Innovation), Learning Technologies, e-Learning Industry, Stevie Customer Service, Brandon Hall,and the Institute of Customer Service. In addition, Learning Pool has been named as an industry "Strategic Leader" by the Fosway Group.

Closing date for receipt of applications is 3rd May at 5pm UK time.  If you have any queries about your application, please email jobs@learningpool.com