QA Automation Engineer (BCDR)

Does This Describe You:

You’re a problem solver, a team player, and have a passion for software quality.  You have an appreciation for good design, good user experience, and high-quality applications.

You enjoy teamwork

You bring new ideas and a unique point of view. You look forward to collaborating with a team. You eagerly seek and give help. Transparency tops your list of values, and you contribute to a culture of respect and inclusion.

You’re inquisitive

Inquisitive and focused, you see every challenge as an opportunity. You would rather create the future than wait for it.

You’re customer focused and take pride in your work

You pay extra attention to details with all that you do. You care about the work you provide to customers and how it reflects on yourself and Kaseya. When you find or see something wrong, you attempt to resolve it. You look for opportunities to not only better yourself, but others around you. You aim to be the best that you can be and always do the right thing.

What You’ll Do

• Participate as a quality ambassador, engineer and eyes of the customer as a member of an agile software development team
• Identify creative ways to uncover and report defects as well as validate solutions
• Build detailed test specifications (functional, environments, resources) that transition into test strategies for existing and new features
• Execute detailed test plans
• Assist in reproducing bugs reported outside of QA and triaging them with Product Management
• Increase coverage of automated testing by identifying opportunities to automate existing test plans and creating automated system level test plans
• Participate in release processes for your assigned project
• Maintain open communication with QA, Engineering, Product and Customer Experience teams about issues, risk, product quality and bugs
• Maintain and communicate testing timelines, schedules and status reports to stakeholders
• Maintain a dynamic, complex, and ever-changing test environment

About You

• A Bachelor’s degree in Computer Science, Management Information Systems or Software Engineering; or equivalent work experience
• Hands-on experience in software quality assurance with the ability to read and understand code, and verify acceptance criteria
• Experience working in an agile environment
• Knowledge of testing methodologies and concepts
• Experience with testing APIs and implementing API automated testing
• Excellent troubleshooting, debugging and problem-solving skills
• Experience writing detailed test specifications (functional, environments, resources) that transition into test requirements for existing and new features
• Proficient with Linux and shell scripting
• Familiarity with storage concepts and troubleshooting (e.g., NAS, SAN, NFS, SMB, etc.)
• Familiarity with public or private cloud concepts (e.g., GCP, Azure, AWS, etc.)
• Familiarity with networking concepts and troubleshooting (e.g., TCP/IP, DNS, DHCP, VLAN, OSI, etc.)
• Experience setting up, maintaining, troubleshooting, and automation of infrastructure systems (e.g., Microsoft Hyper-V, VMware vSphere, OpenStack)
• Experience with writing robust automated tests in Python with a framework such as Pytest
• Strong written and verbal communication skills

• Experience with software configuration management and version control (GitLab a plus)

• Experience with Kubernetes and microservice/containerized environments a plus
• Proficient with Windows system administration and powershell scripting    
• Front-end or full-stack experience with selenium, playwright, etc.