Operations Project Manager

Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands.

Kantar Media is a wholly owned but operationally independent part of the Kantar Group.

Job Details

Operations Project Manager

WFA Cross Media Measurement Initiative

Miami, FL/On Site

Excitingly Kantar Media has partnered with the ANA to build a new Cross-Media Measurement panel in the United States, that will be one of the first of its kind in the world. We are looking for forward-thinking, diverse, and client focused individuals to join our team and make this audience measurement panel a success for the ANA, the ever-changing US Media Industry and Kantar Media.  

Kantar Media are experts in understanding the changing media landscape. Our Audience Measurement teams are charged with developing new approaches to measurement and that is where the new US panel comes in. The panel has been designed to address the needs of advertisers, who want to understand and plan campaigns across digital and broadcast platforms (from TikTok to CBS to YouTube) – we’ve pulled together all our latest thinking, our most up-to-date meters, and our relationships with the online publishers such as Google and Meta, and the result is something that we believe is the future of audience measurement. 

Job Details 

The role of Operations PM, centered around managing the program to deliver a functional US TAM panel to deadline, is critical to the implementation of the project. It involves managing the program in line with Kantar’s strategic objectives and ensuring alignment between and among key stakeholders. Ensuring that project execution is in line with the financial plan and budget is key as is the management of communications between stakeholders across functionalities (Commercial, IT, Product & Engineering). 

Tasks & Responsibilities 

• Review and maintain a detailed Program plan with the collaboration of Operations (Ops), Commercial, IT & Product.
• Develop a consistent relationship with other workstream to support the strategic direction of the Ops program.
• Create & manage mid-term and long-term goals, ensuring targets are met in areas including stakeholder satisfaction, safety, quality, & team member performance as appropriate. 
• Adopt an evaluation method to assess program strengths and identify areas for improvement. 
• Implement and manage changes and interventions to ensure program goals are achieved. 
• Meet with stakeholders, making communication simple and transparent around project issues and decisions on services, and chairing regular Origin Ops program meetings. 
• Produce accurate and timely reporting of program status throughout its life cycle. 
• Analyze program risks, issues, dependencies and assumptions and report/escalate to senior stakeholders as required. 
• Supervise the program set up and implementation of new validated processes. 
• Develop and/or approve budgets. Be the contact point for information about Ops, providing inputs for financial planning and ensuring process delivery according to the budget. 
• Devise evaluation strategies to monitor performance and determine the need for improvements. 
• Supervise project managers involved to provide feedback and resolve complex problems.
• Discover ways to enhance efficiency and productivity of procedures and people. 
• Apply change-, risk- and resource-management principles when needed. 
• Read reports prepared by managers to determine progress and issues. 
• Work with CI agents and others to assume Continuous Improvement is at the core of processes, and that CI is built into the operating model. 
• Ensure program operations and activities adhere to legal guidelines and internal policies. 
• Keep senior management informed with detailed and accurate reports or presentations. 

Your profile and key skills we are looking for  

• High work standards - Has a track record of work being completed to agreed requirements and to agreed timescales. Sets high standards for self and others, keeps good records and willingly spends extra time to ensure work is completed to a high standard and on time, managing expectations of stakeholders, and flagging risks and issues as required. 
• Excellent interpersonal skills - Can work harmoniously with others, reacting where appropriate, and treating people with sensitivity and fairness in line with I&D best practice.
• Delegation - Can demonstrate the ability to select and to assign appropriate tasks to others and direct them in the execution as needed. 
• People Management - Able to motivate and direct others to achieve a desired outcome. Must be able to motivate the project team to hit the targets and objectives of the project. 
• Initiative - Willingly carries out work and tasks without waiting for instructions; offers suggestions for improvement; voluntarily help others; and be prepared to confront and deal with problems as they occur. 
• Project Management qualification (PRINCE2, PMP) 
• Organized, with focus on change and an innovation mindset. 
• An analytical mindset with great problem-solving abilities, decision maker 
• Fluent English essential; fluent Spanish desirable 

Our offer  

We provide a highly competitive benefits package!

• Medical plans with comprehensive, affordable coverage for a range of health services
• Health Savings Account/FSA
• Dental, Vision and benefits to cover unique healthcare needs
• Wellness Program
• 401k with matching
• Tuition Reimbursement, Commuter benefits
• Unlimited PTO

At Kantar Media we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. 

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. 

At Kantar Media, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate because of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics. 

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com. 

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Why join Kantar?

We pride ourselves on understanding people, and what makes us think and act the way we do.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.