Staff Site Reliability Engineer

About Juniper Square

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. 

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across most US states and 2 Canadian Provinces. We have a physical office in San Francisco, CA for employees who prefer to work in an office some or all of the time.

About your role

Juniper Square is industry-leading in the transformation of private capital markets through innovation & technology, and we are expanding globally to keep up with the demand for innovation! We are looking for a Staff Site Reliability Engineer to help us grow our domain expertise and provide support in a new global region to enable 24x7 development velocity as a global company. From AWS cloud provisioning as code to improving the developer experience in your working timezone, to acting as a guide to best practices around building and delivering software globally, we need an SRE with the passion, motivation, and great ideas to make everything better. 

What you’ll do

• Automate the provisioning of all of Juniper Square’s infrastructure in code. Everything we do is in code!

• Partner with our Platform Engineering team on building developer tooling / improving developer experiences via joint initiatives and enhancements.

• Evolve our deployment pipelines to automate infrastructure deployments with the latest and greatest (and reliable) technologies.

• Improve metrics on our main services, and act as a subject matter expert for our global dev teams.

• Enable observability, SLO/SLI reporting, and respond to business impacting incidents as it pertains to infrastructure. 

• Adopt and drive solutions that align with AWS Well Architected frameworks and Juniper Square’s business objectives. 

• Identify performance bottlenecks and provide recommendations for improvement.

• Proactively identify and solve problems that we didn’t even know we had.

• Help build, deploy, and scale a load testing environment that is analogous to production.

• Enforce security and operational safety controls.

• Participate in technical roadmap planning and estimation.

• Participate and contribute in production readiness and architecture review board (ARB) meetings and forums.  

• Train and mentor future engineers in the same region. 

• Contribute to the architectural improvements to meet future scaling and observability requirements.

Qualifications

• A profound love for solving hard problems and overcoming challenging obstacles.

• Putting your customers first, whether they be internal or external, and making them more productive, happy, and successful.

• Experience with AWS. Other public cloud providers are a bonus.

• Experience with cloud security best practices (CSPM, CDR, CWPP, SIEM, etc) to keep our customers and cloud posture secure. 

• Experience with containers (builds, registries, vulnerabilities scanning, run-time with docker-compose, run-time with TILT, run-time in schedulers/orchestration systems). 

• Multi-year hands-on experience and fluency with Kubernetes and helm charts are an absolute skill requirement. We live and breathe the k8s ecosystem. 

• Experience with a CI/CD pipeline. We use a combination of Github Actions, ArgoCD, Helm and GitOps in our deployment process, but again, any are fine.

• Some sort of infrastructure-as-code system: Ansible, Terraform, CloudFormation, CDK, etc.

• We use Python and Typescript, so knowledge and exposure with either is a strong plus. 

• Experience breaking up monolithic architectures into microservices

• Experience with service meshes and service discovery solutions. 

• Experience with an observability solution: New Relic, Prometheus, DataDog, etc.

• Experience with logging systems: CloudWatch, ELK, Splunk, etc.

• Bachelor’s degree in Computer Science or similar or equivalent experience

At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications.

Compensation

Compensation for this position includes a base salary, equity, and a variety of benefits. The U.S. base salary range for this role is $175,000 - $190,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.

 Benefits include:

• Health, dental, and vision care for you and your family

• Life insurance

• Mental wellness coverage

• Fertility and growing family support

• Flex Time Off in addition to company paid holidays

• Paid family leave, medical leave, and bereavement leave policies

• Retirement saving plans

• Allowance to customize your work and technology setup at home

• Annual professional development stipend

Your recruiter can provide additional details about compensation and benefits.

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