Test Automation Lab Tech/Engineer (On-site)

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

Job Title:                        Test Automation Lab Technician

Department:                 R&D Software

FLSA Status:                   Exempt

Position Overview:

Insulet is looking for a self-motivated Test Automation Lab Technician to join the Research and Development team.  The team is responsible for significant contributions to Software project initiatives associated with product development and improvements.  This role will work with the software test automation team to manage the physical automation environment and help scale its capabilities. The position is expected to be responsible for maintaining hardware and software automation environments, work closely with IT troubleshoot and solve issues within the automation lab, and help apply creative solutions to scale the environment to provide testing solutions for multiple projects.

Responsibilities:  

• General administration Windows OS based workstations, basic network connectivity, etc.
• Work with IT team to provision and maintain test automation workstations.
• Installation and maintenance of test automation framework software and peripherals.
• Create and maintain necessary documentation on systems and processes.
• Diagnose and resolve technical hardware and software issues.
• Recommending and implementing changes supported by evidence collected from thorough performance analysis.
• Respond to requests from test automation engineers.
• Drive plans and projects for upgrades, patches, optimization opportunities.
• Implement automation for repetitive tasks where possible.
• Responsible for lab environment uptime.
• Follow established IT policies and procedures.

Education and Experience:

Minimum Requirements:

• Associate Degree in related field or equivalent experience
• 2+ years of desktop support experience preferred.
• The ability to troubleshoot and problem solve using a variety of support resources is a must.
• Knowledge of Industry Standards.
• Strong verbal and written communication abilities
• Strong eye for quality and attention to detail
• Strong desire to learn on the job and work in a fast-paced environment.

Preferred Skills and Competencies:       

• Comp TIA Certification(s)
• Experience in an AGILE (Kanban/ticket driven) environment.
• Experience with JIRA and Confluence.
• Experience facilitating IT hardware/software support for DevOps/CI/CD environments.
• Microsoft Windows and/or Linux system administration
• Experience with Active Directory, Group Policy and SQL Server.
• Experience in Python.
• Understanding of networking technologies.
• Strong troubleshooting skills.
• Able to work independently with minimum supervision.

Physical Requirements (if applicable):  

• Must be able to lift and transfer up to 30 pounds.

NOTE: This position requires on-site working (requires on-site office/plant/lab work). #LI-Onsite  

Additional Information:

The US base salary range for this full-time position is $70,900.00 - $106,450.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.