Site Reliability Engineer II - Apptio

You:
You are passionate about observability, automation, and reliability. Your team can count on you to deliver creative and inventive solutions to hard problems. You are comfortable working with developers, senior leadership, and non-technical individuals to help provide value to the broader organization. You take opportunities to fix problems, mentor your peers, and step outside your comfort zone to develop your skillset.
Us:
Apptio Targetprocess empowers businesses to adopt and scale agile across the enterprise. We develop Agile tool that connects teams, products, and portfolios to business objectives using SAFe, LeSS and other Agile frameworks. In the 2021 Gartner Magic Quadrant for Enterprise Agile Planning Tools report, Apptio’s recently acquired Targetprocess has been recognized as a “Leader”.
SRE Team:
Apptio Targetprocess SRE team’s main responsibility is to make sure that company’s infrastructure and applications runs in a smooth and stable manner. We count on our site reliability engineers (SREs) to empower our users with a rich feature set, high availability, and stellar performance level to pursue their missions. That mostly means work proactively on system’s reliability, preventing any kind of outages, observing and keeping an eye on the key metrics, taking urgent mitigation measures when needed, assisting other teams on infrastructure-related topics.
On a typical day in this role, you will interact with Kubernetes, Docker, Helm, Elasticsearch, DataDog, Grafana, Sensu, Puppet, Ansible/AWX, AWS, Azure, Python/Bash/PowerShell, Terraform/Terragrunt. If you don't know all these tools, don't worry, we are not expecting that you know them all, we understand that technology evolves quickly.

Major Responsibilities:

• Scale systems sustainably through mechanisms like automation
• Ownership of monitoring system
• Maintain services in production by measuring and monitoring availability, latency, and overall system health.
• Application expansion and horizontal scaling.
• Work closely with developers, support and QA teams on maintaining and improving the whole lifecycle of services.
• Practice sustainable incident response and blameless post-mortems.
• Provide primary operational support and engineering for multiple large distributed software applications.