Description
As a Project Manager you will be placed at customer location and will have to demonstrate expertise in IT Operations. You are expected to work on planning & scheduling the timeline, execution, Risk Identification & Mitigation, Monitoring & controlling, Quality control & Safety.
will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role.
Responsibilities:
will need to visit the domestic client's offices / data centres on a daily basis or on an as-needed basis as part of this role.
Responsibilities:
- Provide leadership to the IT Operations team that provides system operations, change management, configuration management, user support, IT security, database administration, and training.
- Ensure delivery within primary area of Request Fulfilment / Incident resolution within contractual SLAs.
- Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company.
- Develop, implement, and maintain quality assurance protocols.
- Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity.
- Ensure that operational activities remain on time and within budget.
- Track staffing requirements, hiring new employees as needed.
- Oversee accounts payable and accounts receivable departments.
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
- Partner with cross-functional teams to improve proprietary tools and systems.
- Work closely with legal and safety departments to ensure that activities remain compliant.
- Oversee materials and inventory.
- Conduct budget reviews and report cost plans to upper management.
- Strong skills in budget development and oversight
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
- Proficiency in conflict management and business negotiation processes
- Knowledge of business productivity software and an aptitude for learning new applications
- Experience of leading the technical team.Ready to work on 24/7 shifts to support client requirement.
IBM
Business Development
Business Information Systems
CRM
Data Management
Software
0 applies
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