Description
Helps Client IT to understand Infrastructure, security issues, risks and vulnerabilities. Provides consulting services: analysing and resolving incidents, provisioning, deployment, configuration, migration, management and support of Infrastructure Products. Responsible to ensure technical support with high degree of customer delight by meeting Service Level Agreements (SLA) and process compliance. Perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters..
IBM
Business Development
Business Information Systems
CRM
Data Management
Software
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