Senior Product Manager - Operations Technology International | Innovation (m/f/x)

The role

As a Product Manager focused on innovation within our Fulfilment Centers (FC), your role involves driving the ideation and development of new and improved production processes and technologies. You'll collaborate with cross-functional teams, analyze FC trends, and identify opportunities for enhancing efficiency and product quality within the production environment. Additionally, along with your Product Owner (PO) counterpart, you'll be responsible for prioritizing features based on business needs, defining rollout roadmaps, and ensuring successful implementation of innovative solutions to optimize shopfloor production within our FCs. 

Within this role you will be required to work very closely with FCs in order to capture and action their feedback. You will act as a bridge between the operations within our FCs and our Global Tech teams. 

The ideal candidate for this role is comfortable with ambiguity, thrives in a hands-on environment and is a proactive problem solver. Strong communication and leadership skills are crucial for driving the product vision and aligning teams towards successful innovation.

This role allows you to influence and shape the direction of shopfloor technology within HelloFresh. 

As a Product Manager in the Fulfillment Operations organization, you'll be reporting into the Operations Technology International Team Lead. The international role will be based in our Berlin office and will involve frequent travel to our local warehouses across markets (e.g. UK, Germany, Sweden, the Netherlands…) and potentially extended stays during roll-out periods.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do

• Problem solving – together with your stakeholders you will identify, structure and prioritize solutions to various complex business problems. You will use your extensive operational experience to ensure that solutions are scalable and best in class.
• Strategy and planning – you will make sure that only the highest impact projects are prioritized, and you will assist other stakeholders with the planning of their product and team roadmaps.
• Continuous improvement – acting as the main business partner for our operations tech teams, you will determine improvements required in our systems and tools, which will help our Operations teams manage production capacity and process efficiency. You will work very closely together with the tech teams to realize these improvements and support with the rollout and implementation internationally.
• Project implementation - working cross functionally, you will be responsible for implementing new operational projects with a focus on rolling out systems and tools in our operations.
• Stakeholder management & collaboration - you will grow, train and maintain our local system key user community for our systems across multiple markets.
• Quality assurance – you will ensure operational excellence towards our systems by focusing on both the system itself (hardware/software) as well as the tech process adherence.

What you’ll bring

• You have experience within a production or supply chain environment
• You demonstrate experience at a (operational / management) consulting firm with focus on operations projects or experience with one of the leading manufacturing companies
• You have an excellent academic record with a degree from a top tier college or University (Engineering and Business degrees preferred.)
• You have exceptional project and people management skills and thrive in an environment which requires cross functional collaboration
• You have a demonstrated ability to deliver impact and work autonomously
• You have the ability to thrive in an unstructured, fast-moving and constantly evolving growth environment
• You have superior analytical skills and operational modeling capabilities
• You have an interest in and extended understanding of IT-structures and database technologies
• You have experience with fulfillment systems or tools (e.g. warehouse management systems, ERP-systems, pick by light, production planning system) - a big plus
• You have an interest to frequently travel abroad (~40%)

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90+ nationalities.
• Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
• Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days.