Position Summary
About the role
- Create, edit, and manage content for Harness continuous deployment, continuous integration, and other products. This includes customer-facing developer and DevOps documentation, blogs, training material and community copy
- As part of the Product team, you will work closely with Product Managers, Engineers, Sales Engineers, and Customer Success to document new features, improve existing content, and provide UI text and tooltips.
- Plan docs, blogs and technical material for new product releases with Product Managers and Product Marketing.
- Contribute to self-service new user onboarding: wizards, in-app content, videos, etc.
- Become a Harness CI documentation SME
About you
- 7+ years as a technical writer or Developer Advocate for a technical, software solution.
- Stellar written and verbal communication skills
- Basic coding or scripting skills required
- Ability to work in a fast-paced, dynamic environment based on the needs of internal teams and customers.
- Track record of building and maintaining strong working relationships with Product Managers, R&D and customer facing teams.
- Experience with: CI/CD technologies & tools: Kubernetes, Terraform, Docker, Helm, AWS, Azure, Google Cloud,, etc. (hands on, or documenting)
Work Location
Remote within the USA or Canada
What you will have at Harness
- Competitive salary
- Comprehensive healthcare benefits
- Flexible Spending Account (FSA)
- Flexible work schedule
- Employee Assistance Program (EAP)
- Flexible Time Off and Parental Leave
- Monthly, quarterly, and annual social and team building events
- Monthly internet reimbursement
Harness in the news:
- Harness Grabs a $150m Line of Credit
- Harness Snags $230 Series D - $3.7B Valuation
- Harness Recognized in Inc.'s Best Workplace Awards 2022
- Harness on LinkedIn: America's Great Companies to Work For -- And What You Can Learn From
- #6 - Glassdoor Best Places to Work 2021 list
- #17 on Forbes Top 50 Cloud Companies to Work For
- #47 on LinkedIn’ Top 50 Companies to Work For
- #2 on Quartz 2021 list best places to work for remote workers
- 2021 Career Launching Companies List
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
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