Senior QA Engineer

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Senior QA Engineer

About Heartland

Every day, Heartland, a Global Payments Company, makes it possible for millions of people to move money between buyers and sellers using our products and unmatched services. Simply, we create meaningful technology-centered experiences that enable our customers to prosper. If you want to work like an entrepreneur, support and serve entrepreneurs, and bring your expertise to a dynamic team, then Heartland is for you. If it's in your nature to work with a passion to provide tangible solutions for everyone you interact with, then join us and let's see what we can do together.

Job Summary

We are looking for a Senior Quality Assurance (QA) engineer to plan, develop, execute and automate tests to ensure product quality. Senior QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. The Senior QA Engineer will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.) The Senior Engineer will work on multiple projects in a Scrum based agile team and be responsible for supporting the planning, design and execution of system testing. The ideal candidate is motivated and passionate about being part of a solution and delivering a high-quality user experience.

Duties

• Manages quality assurance projects to ensure products are tested and validated based on customer needs and requirements.

• Work in an Agile environment

• Thorough understanding and experience working in DevOps environment

• Develop automated testing suites and tools for testing web products

• Maintain awareness of industry trends and emergent technologies

• Review requirements, specifications and technical design documents to provide timely and

• meaningful feedback

• Develop and execute test plans, perform user acceptance testing of applications on multiple applications and platforms, and interact with business product owners and engineering to clarify requirements and ensure on-time quality product releases

• Create detailed, comprehensive and well-structured test plans and test cases

• Provide mentoring and leadership to associate and intermediate engineers

• Participate in reviews, freely giving and receiving constructive feedback

• Be able to receive feedback from others in the organization including your teammates

• Liaise with internal teams (e.g. developers and product managers) to identify system requirements

• Attend Scrum Meetings

• Present suggestions on Automation Tooling or change on process direction to Executive Leadership teams if needed

Job Requirements

• BS degree in Information Systems, Computer Science, Web Systems, or other related degree / or relevant time in QA

• 6+ years of hands of experience working as a QA Engineer or similar QA role

• 5+ years of experience with various Testing Tools: Selenium, Jasmine, Cucumber, RSpec, Postman

• At least 3 years of experience with DevOps Deployment Practices: Continuous Integration / Continuous Deployment / Azure

• Well versed in industry best patterns and practices around QA testing

• Must have solid understanding of the concepts of system, acceptance, regression, and integration software testing as well as quality processes, standards, and procedures.

• Experience with at least one Scripting Language/Web Technology: JavaScript, Ruby, Python, PowerShell, jQuery

• Excellent Working Knowledge Testing Methods: White box, Black box, Integration testing

• Excellent written and verbal communication skills

• Proven ability to manage and prioritize multiple, diverse projects simultaneously

• Ability to visualize test cases and then codify those test cases into detailed steps that are repeatable from both a testing and testing data perspective.

• Must be flexible, independent and self-motivated

Preferred Qualifications

• Testing: Experience with activities, tasks, tools and techniques for testing applications and business processes to ensure adherence to functional and quality requirements. QA certification or training preferred, experience desired.

• Continuous Learning: Learns quickly when facing new problems; open to change; analyzes both successes and failures for clues to improvement; experiments and will try new approaches to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and underlying structure of anything.

• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external testing customers (end users, interface partners, stakeholders); gets first hand customer information and uses it for improvements in timely and accurate completion of testing deliverables and milestones; establishes and maintains effective relationships with application teams, business operations and project teams and gains their trust and respect.

• Drive for Results: Self-motivated and able to take ownership and find solutions to challenges and know when to seek guidance; very bottom-line and results oriented; steadfastly pushes self and others for results.

• Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all appropriate sources for answers; can see hidden problems; possesses keen analytical skills; looks beyond the obvious and doesn’t stop 

• Written Communication: Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

• Flexibility: Ability to change priorities quickly and the capacity to handle multiple tasks.

• Detail oriented with strong organizational and time management skills

• Excellent planning, research, and analytical skills

• Ability to work with minimal supervision on complex projects

Diversity and EEO Statements

Heartland is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. 

Heartland is an equal opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.