Lead Full Stack Engineer - Bots

What will you be doing?

• You will work closely with product managers, product designers and other engineers to improve Front’s chat, chatbots, contact management, knowledge base, and related offerings. You will conceptualize, design, implement, test, and launch improvements and integrations that extend the capabilities of Front’s knowledge base, contacts, chat, and bots.
• You will coordinate on project scope, assess technical complexity and risk, coordinate dependencies with other teams, mentor more junior engineers, and maintain a high bar for technical excellence on the team.
• You will be developing in a JavaScript environment, with special emphasis on TypeScript, Node.js, and React.

What skills and experience do you need?

• Experience leading teams of senior software engineers delivering everything from product-focused features and enhancements to new products.
• Industry experience building fast, reliable, real-time web-based applications.
• Fluency in a dynamic language like Javascript, Python, Ruby, or similar.
• Knowledgeable about modern web technologies and excited to learn new ones, e.g. Node.js ES6, TypeScript, React.
• Exposure to architectural patterns of a large, high-scale web application.
• Product minded: committed to building the best user experience.
• Business minded: understands the power of leveraging technology toward business outcomes.
• Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment.
• Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism.

Bonus:

• Experience with AWS technologies.
• Rigor in A/B testing, test coverage, and other web best practices.
• Experience working with complex data models at scale.