Senior Systems Engineer

Job Description:

We are looking for a highly motivated individual to join our Production Services/SRE Team supporting the Asset Management Technology - Cloud Platform solutions. You will provide level 2 application support and work closely with multiple BU. The position requires a deep understanding of application and infrastructure support and familiarity with supporting cloud computing environments. We build reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability & Chaos Testing.

The Expertise You Have and The Skills You Bring

• 4+ years of experience in systems and platform operations and technology management

• Expertise with Agile (Scrum, Kanban) delivery and system design, development, test and operational automation

• Solid understanding of On Prem and Public Cloud as well as hands on experience working with public cloud (AWS/Azure/GCP)

• Experience supporting 24/7, continuous availability production and managed environments.

• Deep understanding of software architecture to help empower software developers and engineers to build platforms with greater resiliency and fault tolerance in mind.

• SRE (Site Reliability Engineering) principles a plus – resiliency, observability and governance gating

• Software development skills (at least one) – proficiency in the C#, ASP .net stack and Java development. Fluency with one or more additional languages like Python, PHP, C/C++, Ruby

• Experience with Cloud computing, VMs, Windows, Linux, Azure and AWS

• Experience with continuous integration tools, such as Jenkins

• Knowledge of networking, firewalls & load balancers.

• Knowledge of best practices for IT operations in an always-on, always-available service model

• Great communication, collaboration and interpersonal skills

• Ability to work across teams to continuously analyze system performance in production, troubleshoot consumer reported issues, and proactively identify areas in need of optimization.

• An ability to lead change in a creative and collaborative manner with business and technical partners.

The Team

As a member of the Site Reliability Engineering & Production Services team, you will work with other technology professionals to support Asset Management Technology - Cloud Platform solutions. The team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in either software engineering or systems engineering with a desire to learn the other or previous experience as an SRE. We are looking for a Systems Thinking, SRE Engineer who has helped teams scale through production insights, operational automation, developer guidance, real-time metrics, automation.

Certifications:

Category:

Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).