Senior Software Engineer-(Mainframe/ SQL/ ETL)

The Role 

Fidelity Investments Workplace Investing (WI) organization is seeking an experienced senior software engineer to join our Level 2 Production Support team within Stock Plan Services (SPS). The selected candidate will provide critical systems and business support on a global team using a Mainframe technology stack, with an end goal of high availability and client satisfaction. This position will play a critical role in providing a top-shelf service experience for our clients, as well as for our internal partners, while building and maintain collaborative global relationships with our partner technology and support organizations. 
 

The Expertise and Skills You Bring  

• Demonstrated support on a critical mainframe environment, using COBOL, DB2, CICS, JCL, MQ-Series, SQL, and VSAM files, as well as Easytrieve 

• Experience in mainframe performance tuning and capacity planning, including ways to reduce I/Os, CPU Time, MSUs, and MIPs, using Strobe, iStrobe, and Platinum Detector 

• Experience in navigating in an Oracle database environment for triage purposes 

• File format and comparison using File-AID; version management using Endeavor; debugging and unit testing using Intertest and Abend-AID; and job scheduling using Control-M 

• Ability to debug and reproduce issues in lower pre-production environments  

• Ability to multi-task and stay organized in a dynamic work environment while meeting results 

• While not required, knowledge of ETL, Informatica, Java, Python, or other distributed languages is a plus 
   

The Expertise and Skills You Bring: 

• A Bachelor’s or Master’s degree in Computer Science, Information Technology, or equivalent experience 

• 6+ years of proven ability in mainframe development and support 

• Experience working in a scaled agile delivery model 

• Investment/financial services experience is highly desired 

• Strong verbal and written communication skills 

• Prior experience working with development teams in onshore-offshore model 
   

The Team 

As a Level 2 support team, we are committed to providing to a best-in-class level of service to both our external and internal clients. This requires that we maintain high availability, prevent production issues, and provide near-real-time remediation when issues are encountered.  
 

Company Overview